Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
SeniorSoftwareEngineer
Twana Ward

Twana Ward

Safety Officer
LINDEN,Georgetown

Summary

I am a highly motivated, self driven professional, who assiduously work towards achieving common goals. I am a team player who has many years of experience in multiple areas of work, such as, working with Royal Caribbean international cruise as a safety officer for 7 months , house-keeping, event planning, sales representative, bar management and youth education. My track record in dedication and application of materials whilst youth educating has seen me receiving an outstanding awardee award out of 50% 0f other youth educators. I also have completed my STCW training . Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

2
2
years of professional experience
2
2
Certifications

Work History

W

Customer service relations, EDUCATOR

CurrentYOUTH, Ministry of Education
Georgetown
11.2017
  • Executed great Personnel training
  • Precision: pays attention to details
  • Communicated: interpersonal and intrapersonal
  • Diversified instruction
  • Designed, wrote, and implemented lesson plans for a subjects i
  • Analyzed behavioral incidents and reduce risk factors for children by modeling behaviors and employing positive reinforcement strategies
  • Mentored both new and tenured colleagues in maneuvering the system and building their job knowledge
  • Motivated struggling students by encouraging exploration of new learning methods and diverse perspectives
  • Engaged bored students with hands-on immersive activities
  • Record Keeping- analyzed and documented each students progress by updating 25 monthly reports
  • Educated fifth grade and third form children via a common core-aligned curriculum.

BARTENDER

The Hub
Linden
08.2015 - 10.2017
  • Managed employees- this included training new recruits (over a 12 month period), provided continuous advice/ guidance and mentorship
  • Stock keeping ,set up and maintained appropriate stock levels for bar, loading and unloading bottles and replenishing fresh ingredients
  • Warmly welcome guest with a smile ensuring they were promptly served
  • Engaged guests with friendly conversation to build bar loyalty and encourage repeat business
  • Maintain a clean and organized bar area by constantly wiping down surfaces

SALES REPRESENTATIVE

Tripple L Bakery
Linden
07.2015 - 06.2017
  • Anticipated customer needs and provided them with high quality services while upholding brand standards and value to ensure customer satisfaction.
  • Handled stressful situations professionally and multitasked with ease
  • Satisfied customers through efficient payment processing and delivery coordination
  • Answered customers' questions about products, prices and availability.

Education

Diploma - Computer Science

Linden Technical Institute

Skills

Lesson Planning

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Certification

STCW, [ROYAL CARIBBEAN CRUISE] - [5 years]

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

STCW, [ROYAL CARIBBEAN CRUISE] - [5 years]

11-2022

Youth educator (Yes Program)

11-2017

Customer service relations, EDUCATOR

CurrentYOUTH, Ministry of Education
11.2017

BARTENDER

The Hub
08.2015 - 10.2017

SALES REPRESENTATIVE

Tripple L Bakery
07.2015 - 06.2017

W

Diploma - Computer Science

Linden Technical Institute
Twana WardSafety Officer