Trevon Emanuel
Georgetown
Summary
Hardworking Medical Laboratory Technician bringing five years of expertise in microbiology, chemistry and hematology testing and blood banking needs. Skilled multitasker with excellent communication and problem-solving skills. Proven history of maintaining equipment and lab areas in alignment with regulatory guidelines.
Overview
9
9
years of professional experience
Work History
Medical Laboratory Technician
National Blood Transfusion Services Via MOH
06.2018 - Current
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
- Followed safety protocols to maintain safe and secure laboratory environment.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Prepared reagents and solutions, making readily available during testing for convenience.
- Trained and supervised new laboratory staff to improve skills in laboratory procedures.
- Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
- Conducted wide range of laboratory tests and recorded results.
- Followed Good Laboratory Practices (GLP) consistently across daily activities and special products.
- Perform and clinical tesst in various sections of the laboratory.
Customer Service Representative
Qualfon Call Center
01.2015 - 09.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
No Degree - First Aid Course
Cavin
05.2022
No Degree - Analytical Something
Cavin
03.2022
No Degree - Clinical Testing
Ministry of Health
Kingston, Georgetown 07.2019
No Degree - Phlebotomy
St Joseph Mercy Hosptial School
Kingston06.2015
High School Diploma -
Richard Ishmael Secondary
Wolford Ave05.2012
Skills
- Quality Testing
- Test Documentation
- Equipment Calibration
- Laboratory Information Systems
- Interpersonal Skills
- Blood Bank Operations
- Multitasking Abilities
- Adaptability and Flexibility
- Phlebotomy Techniques
- Clinical Testing
- Automated Laboratory Testing
- Microscopic Analysis
- Reagent Mixing
Timeline
Medical Laboratory Technician
National Blood Transfusion Services Via MOH
06.2018 - Current
Customer Service Representative
Qualfon Call Center
01.2015 - 09.2017
No Degree - First Aid Course
Cavin
No Degree - Analytical Something
Cavin
No Degree - Clinical Testing
Ministry of Health
No Degree - Phlebotomy
St Joseph Mercy Hosptial School
High School Diploma -
Richard Ishmael Secondary
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