Tiffany A. Jackson

• Conduct preliminary assessments of new patients by entering patient data, health histories & symptoms for diagnosis, retrieve records for evaluation and ensure confidentiality.
• Manage implant & dental inventory by monitoring stock levels, placing orders, reducing waste, and optimizing resource allocation.
• Collaborate with the dental team to develop customized treatment plans for patients.
• Assist in surgical and other complex procedures, providing support in high pressure situations.
• Perform x-rays (Panoramic, CBCT) following radiation safety protocols, ensuring high quality diagnostic images.
• Prepare medications, create physical impressions and capture digital scans (iTero, Invisalign) while maintaining health standards.
• Perform dental polishing procedures and manage the processing of incoming and outgoing dental orders, including mouthguards, retainers, crowns, Invisalign trays, bleaching trays, record blocks, dentures, etc.

• Monitored promotional campaigns and marketing efforts to drive sales and improve awareness for brands such as Henessy, Moët & Chandon, Wines & Heineken.
• Organized promotional items for customers and events, ensuring professional presentation of materials.
• Supervised employee performance and provided guidance, ensuring proper representation of brands.
• Provided timely feedback on promoter performance through evaluations and analyzed customer and client feedback to drive improvement

• Boosted distribution by 25% for AMDI's ice cream business by identifying and addressing gaps in the RTM.
• Conducted customer visits to verify data accuracy using audit sheets.
• Oversaw merchandising standards, ensured adherence to planograms and implemented corrective actions to resolve service issues.
• Ensured compliance with pricing policies & provided detailed reports on audit findings.

• Executed promotions and product demonstrations to improve recognition for the Procter & Gamble House of brands, Dewars, Bacardi, Lucozade, Rush, Frozen foods, etc.
• Delivered feedback on consumer reactions, preferences, and improvement opportunities based on first hand experience.
• Boosted sales through collaboration with store staff to promote products in high-traffic areas.
• Strengthened retail partnerships through support, product education, and communication on promotions.

• Managed daily internet activities & provided services such as encoding, international telephone calls, internet browsing, copying, printing, phone unlock etc.
• Educated customers on how to use various software applications on the computer.
• Handled all of the importing (incoming & outgoing) customer orders.
• Assisted customers with the filling of Visa Applications & Passport forms.
• Provided academic support to students by assisting with research & assignments.
• Handled all the daily cash sales, inventory & accounting of the business.

• Improved executive communication by drafting structured emails, memorandums, and notices for departments.
• Streamlined document processing through an organized filing system for quick retrieval.
• Supported event planning to ensure the successful execution of company functions and gatherings.
• Ensured successful meetings by preparing agendas and pre-distributing materials.
• Exhibited proofreading skills in grammar, punctuation, style, tone, and format.
• Assisted with the recruitment process by reviewing and analyzing candidate resumes.

• Greeted visitors and provided friendly, knowledgeable assistance and customer resolution.
• Operated multi-line telephone system to answer and direct high volume of calls.
• Provided clerical support to employees by copying, faxing, and filing documents.
• Supported HR activities by scheduling interviews and organizing candidate information.

Scottish Credit & Qualifications Framework Credit (SCQF): Credit 120

Competency achieved: Credit (JPC) and Distinction (JPD).