TAMERA TAI-OY-YONG
Secretary
212 Duncan Street Lamaha Gardens
Summary
Dedicated professional with extensive experience in administrative and clerical tasks, consistently delivering high-quality support in fast-paced environments. Known for a polished demeanor and exceptional communication skills that foster positive interactions with colleagues and clients. Strong attention to detail ensures accuracy and efficiency in all assignments, contributing to the overall success of team objectives. Committed to maintaining a friendly atmosphere while upholding professionalism in every aspect of work.
Overview
2026
2026
years of professional experience
4066
4066
years of post-secondary education
Work History
Secretary to the Human Resources Manager
Guyana Civil Aviation Authority
1 2023 - Current
- Prepare job letters
- Maintain a Filing system for the office to which he/she has been assigned and ensure that all documents are correctly filed
- Ensure that confidentiality is maintained, as required by the circumstances
- Receive, Maintain,Prepare,dispatch, or distribute, correspondence, reports, and other documents, as applicable and as directed
- Make & Receive phone calls, send and receive electronic mails,filter or redirect same where necessary and as directed, and accept and deliver messages on behalf of the office, as applicable
- Organize and coordinate meetings,conferences, and travel arrangements
- Take, prepare, and distribute minutes of meetings
- Arrange,schedule, and confirm appointments
- Maintain a diary of all known upcoming events, appointments,meetings, and travel plans, and provide timely reminders for each
- Organize internal and external events as instructed
- Operate all office equipment such as computers,copiers, and telephone systems
- Prepare or assist in preparing, Power Point presentations, spreadsheets, and charts as directed
- Perform similar or related duties as and when directed, or required.
Administrative Assistant (Human Resources)
Guyana Civil Aviation Authority
01.2020 - 12.2023
- Prepare Leave Approvals
- Process NIS Medicals and Prepare necessary Deductions for Finance
- Update the HRMIS Software with various data such as Leave taken by employees etc
- Prepare monthly Time off report
- Process Demerara Mutual Medical claims for reimbursement
- Prepare summary/report of all medical claims processed for each month
- Do weekly follow ups with NIS on claims submitted
- Requisite stationary supplies needed for the office
- Take diction if and when required, and then type the memo or letter dictated in preparation for signature and subsequent delivery or mailing as applicable
- Receive phone calls for the office and take messages when the person who the call is for is unable to take the call
- Receive and send emails as requested
- Make telephone calls as requested by the manager
- Draft correspondence on behalf of the office to which assigned, as applicable
- Maintain a 'contacts' file on behalf of the office, listing names, addresses telephone numbers and email addresses of all contacts interacting with the office
- Schedule meetings as instructed and then advise and remind the prospective attendees of the place, date and time of the meeting
- Make travel arrangements, including booking airline tickets if necessary, and making hotel reservations as instructed
- File letters and other documents, using the approved filing system
- Prepare Staff Performance Appraisals
- Established personal and leave files for employees
- Managed sensitive and confidential information
- Any other similar or related duties as assigned by Human Resources Manager.
Clerical Assistant/Data Entry Clerk (Temporary)
Guyana Civil Aviation Authority
09.2019 - 12.2019
- Responsible for populating the company's HRMIS software and other clerical duties as assigned.
Education
Certificate in Personnel Policies and Practices -
Ministry of Public Service Development and Operations Department-Training Unit
High School Diploma - undefined
Jos-El Educational Institute
Diploma in Business Management -
Advancing Business Education
Certificate in Human Resources Management -
London International College
Bachelor of Science - Human Resources Management
Jain University
05.2001 -
Skills
Confidentiality
Proficiency in Microsoft Word & Excel
Adaptability
Customer service
References
Ms. Carol Primus, Former Human Resources Manager (GCAA), Email: carol.primus11@gmail.com
Mr. Harold Hopkinson, C.E.O Secure Innovations and Concepts, Cell 592 623-3944, Email: hondo3944@gmail.com
Timeline
Administrative Assistant (Human Resources)
Guyana Civil Aviation Authority
01.2020 - 12.2023
Clerical Assistant/Data Entry Clerk (Temporary)
Guyana Civil Aviation Authority
09.2019 - 12.2019
Bachelor of Science - Human Resources Management
Jain University
05.2001 -
High School Diploma - undefined
Jos-El Educational Institute
Secretary to the Human Resources Manager
Guyana Civil Aviation Authority
1 2023 - Current
Certificate in Personnel Policies and Practices -
Ministry of Public Service Development and Operations Department-Training Unit
Diploma in Business Management -
Advancing Business Education
Certificate in Human Resources Management -
London International College
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