Stefaun Lampkin
Summary
ICT professional bringing valuable experience in network management, system maintenance, and technical support. Recognized for effective problem-solving and strong focus on team collaboration and delivering reliable results. Known for adaptability to evolving technology and commitment to continuous improvement.
Overview
17
17
years of professional experience
Work History
ICT Technician 1
National Data Management Authority
05.2011 - Current
Core Duties:
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Provided IT support to the President and staff at the Office of the President, State House, NSSP, Justice Charles Ramson, and Press Unit.
- Excellent communication skills, both verbal and written, with a focus on user support and clear documentation.
- Maintained and optimized office PCs, networks, and mobile devices.
- Managed hardware inventory, ensuring critical stock levels for repairs and replacements.
- Set up and maintained PCs, projectors, and microphones for video conferencing.
- Recommended and installed hardware and software to maintain operational efficiency.
- Submitted weekly speed test reports to ensure network performance.
- Developed and implemented system security protocols, performing vulnerability assessments and applying appropriate countermeasures.
- Created comprehensive IT policy documentation and procedures to enhance team knowledge sharing.
- Audited and ensured compliance with industry standards, making adjustments where necessary.
- Self-motivated, organized, and detail-oriented, with a strong sense of personal responsibility and work ethic.
Banker
Republic Bank (Guyana) Limited
01.2009 - 01.2010
- Core Duties: Processing of Deposits and Cash Payments; Operating EDGE frontline System; Re-activating and Closing accounts; Opening Savings Account and Issuing Bank Cards
Accounts Clerk II
Guyana Post Office Corporation
01.2008 - 01.2009
- Core Duties: Cash Remittances and Cash Book
Education
Bachelor of Science - Computing, Information Technology And Business
University of Guyana
Guyana05-2026
Certificate Course - Full Stack Developer
Toronto Metropolitan University
Canada12-2024
Certificate Course - Data Communication & Networking
Centre For Excellence in Information Technology
09-2019
Certificate - PC Repairs and Maintenance
Global Technology
01.2014
Secondary School - English Language, Principles of Business, Office Administration, Social Studies, Principles of Accounts, Home Management, Mathematics
Brickdam Secondary School
01.2007
Diploma - Computer Studies
Computer World Training Centre
01.2007
Skills
- Customer Care
- Mobility Computing
- Hardware Installation
- Network Troubleshooting
- IT Documentation
- Software configuration
- Computer hardware repair
- Troubleshooting and diagnostics
- Problem-solving abilities
- Team Collaboration
- Entry Level Programmer
Hobbies
- Socializing with people
- Listening to music
References
- Ms Natasha Ramdas: Principle Assistant Secretary (G), Office of the President Tel: 592-621-4687
- Dr Clement Henry: Lecturer, Nations School of Business & Management Social and Economic Consultant Tel: 592-623-2170
Interest
With a strong focus on cybersecurity and system administration, I am committed to gaining expertise in network security and IT infrastructure Over the next two years, alongside completing my degree, I plan to obtain Security+, Server+, and CYSA+ certifications. My goal is to manage and secure complex systems, ensuring they are protected against evolving cyber threats, and to contribute to organizational resilience through efficient IT administration.
Summary of Competencies
A resourceful individual who is dedicated to completing tasks on time and efficiently. Willing to learn and adapt to changes well. Values teamwork and works along with others to complete tasks. Concept-oriented and thinks objectively about the organization.
Timeline
ICT Technician 1
National Data Management Authority
05.2011 - Current
Banker
Republic Bank (Guyana) Limited
01.2009 - 01.2010
Accounts Clerk II
Guyana Post Office Corporation
01.2008 - 01.2009
Secondary School - English Language, Principles of Business, Office Administration, Social Studies, Principles of Accounts, Home Management, Mathematics
Brickdam Secondary School
Diploma - Computer Studies
Computer World Training Centre
Bachelor of Science - Computing, Information Technology And Business
University of Guyana
Certificate Course - Full Stack Developer
Toronto Metropolitan University
Certificate Course - Data Communication & Networking
Centre For Excellence in Information Technology
Certificate - PC Repairs and Maintenance
Global Technology
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