Summary
Overview
Work History
Skills
Timeline
Stacy Major

Stacy Major

Demerara Mahican,Geogertow

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Carnival Cruise Lines. Proven ability to enhance guest engagement and satisfaction through personalized service and effective multitasking. Recognized for achieving top sales performance and maintaining high cleanliness standards in fast-paced environments.

Overview

11
11
years of professional experience
1
1
Language

Work History

Server

Carnival Cruise Lines
06.2022 - Current
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Public Relations Coordinator

Sleeping International Hotel
07.2018 - 09.2021
  • Planned and organized seminars, meetings and retreats.
  • Created engaging social media content to amplify public relations efforts and increase online visibility for clients.
  • Managed internal, external, and crisis communications.
  • Cultivated strong relationships with key influencers, leading to increased brand awareness and credibility.
  • Organized successful trade show appearances, resulting in valuable networking opportunities and lead generation for clients.
  • Secured high-profile placements in top-tier publications through effective pitching techniques and strong media relationships.

Polling Agent

Guyana Elections
06.2020 - 07.2020

Looking over bollet box.

Sales Agent

R Sookraj
03.2015 - 05.2017
  • Assisted call-in customers with questions and orders.
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Enhanced product knowledge through continuous training and professional development opportunities.
  • Achieved top performer status within the company due to consistent high sales numbers.

Skills

Strong work ethic

Timeline

Server - Carnival Cruise Lines
06.2022 - Current
Polling Agent - Guyana Elections
06.2020 - 07.2020
Public Relations Coordinator - Sleeping International Hotel
07.2018 - 09.2021
Sales Agent - R Sookraj
03.2015 - 05.2017
Stacy Major