Administrative Asssistant/Confidential Secretary
Ministry of Public Works
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Drafted professional memos, letters, and marketing copy to support business objectives and growth.
- Ensured strict confidentiality of sensitive information through diligent handling of records and data protection practices.
- Managed travel arrangements for executives, resulting in cost savings and efficient itineraries.
- Demonstrated adaptability by quickly learning new software programs to better support evolving business needs effectively respond to change.
- Coordinated seamless events and meetings by overseeing logistics, preparing materials, and communicating with participants.
- Promoted a positive work environment through clear communication, teamwork, and a proactive approach to addressing issues.
- Optimized time management for executive staff with well-organized calendars, meeting agendas, and reminders.
- Supported human resources initiatives by assisting with employee onboarding, training, and performance evaluations.
- Assisted in budget planning by tracking expenses accurately and recommending cost-saving measures when appropriate.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Prepared accurate expense reports for timely reimbursement, ensuring accountability in financial transactions.
- Provided exceptional customer service to clients and visitors, fostering a welcoming atmosphere that reflected positively on the company''s image.
- Contributed to team success through collaborative problem-solving efforts during times of high workload or tight deadlines.
- Facilitated smooth operations within the organization by promptly addressing inquiries from both internal and external stakeholders.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.