Shonette Felicia Amsterdam
Summary
Adept at policy development and community education, I leveraged my analytical thinking and interpersonal skills to enhance border security and reform initiatives at the Guyana Police Force. Proven track record in team management and critical thinking, achieving significant improvements in operational efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Police Corporal
Guyana Police Force
06.2014 - Current
I was stationed at the Guyana Police Force Immigration Department for nine and half years where I was attached to many ports and offices. My area of responsibilities included border management and security and from time to time admin work since for some periods I worked the registry which is attached directly with the Deputy Chief Immigration Officer. I am now stationed at the Strategic Implementation Unit for Police Reform, where my responsibilities include assisting with policy writing for the Guyana Police Force and academic support to the director of the Guyana Police Force Academy.
Task Rate Clerk
National Insurance Scheme
03.2010 - 09.2012
- Maintained filing system and organised customer documents for easy retrieval of information.
Education
Bachelor of Science - General Psycholgy
Amercian University of Peace Studies
Guyana11.2026
No Degree - International Foundation Certificate in Business
Jain Deemed-To-University
India06.2024
No Degree - Tourism And Hospitality Management
Jain Deem-To-Be University
India12.2023
Diploma in General Psychology - Psychology
American University of Peace Studies
Guyana05.2023
No Degree - Human Resources Management
American University of Peace Studies
Guyana04.2021
Diploma In Communication - Communication Studies
University of Guyana
Guyana11.2013
No Degree - Art of Public Speaking & Self Motivation
The New Guyana School
Guyana08.2011
High School Diploma -
Tutorial High School
Guyana05.2009
Skills
- Community Relations
- Conflict de-escalation
- Team Management
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Team Collaboration
- Decision-Making
- Relationship Building
- Public relations
- Task Prioritization
- Public Service
- Self Motivation
- Interpersonal Skills
- Analytical Thinking
- Goal Setting
- Professionalism
- Interpersonal Communication
- Time management abilities
- Continuous Improvement
- Adaptability
- Written Communication
- Report Writing
- Problem-solving aptitude
- Community Education
Certification
Certificate in Border Awareness and Introduction to Intelligence Course: Immigration Enforcement-British High Commission
- Certificate in Delivering Quality Service Training - Guided by Caribbean Tourism Organization (CTO) Curriculum and Hosted By Guyana Tourism Authority- 2019
Reading, Outdoor activities such as Camping and Hiking, enjoys family activities
I enjoy reading and learning new things since it will enhance and expand my knowledge as well as my vocabulary. I also enjoy outdoor activities like camping hiking family picnics since it helps me to balance out my work and home life and keeps my mental health in check.
Languages
English
Native language
Timeline
Police Corporal
Guyana Police Force
06.2014 - Current
Task Rate Clerk
National Insurance Scheme
03.2010 - 09.2012
Bachelor of Science - General Psycholgy
Amercian University of Peace Studies
No Degree - International Foundation Certificate in Business
Jain Deemed-To-University
No Degree - Tourism And Hospitality Management
Jain Deem-To-Be University
Diploma in General Psychology - Psychology
American University of Peace Studies
No Degree - Human Resources Management
American University of Peace Studies
Diploma In Communication - Communication Studies
University of Guyana
No Degree - Art of Public Speaking & Self Motivation
The New Guyana School
High School Diploma -
Tutorial High School
Certificate in Border Awareness and Introduction to Intelligence Course: Immigration Enforcement-British High Commission
- Certificate in Delivering Quality Service Training - Guided by Caribbean Tourism Organization (CTO) Curriculum and Hosted By Guyana Tourism Authority- 2019
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