Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Date Of Application
Timeline
Generic

Shona N. Smartt

Human Resources & Administrative Manager
Eccles Housing Scheme

Summary

I am dedicated and passionate about developing strong employee relations and exceeding organizational goals with a solid reputation for implementing policies and procedures that positively impact corporate profitability, employee satisfaction and overall productivity. Additionally I am proficient at problem solving, decision making and staff motivation. Proven ability to maintain high levels of morale. Goal driven with demonstrated strengths in multitasking and prioritizing assignments.

Overview

19
19
years of professional experience
2054
2054
years of post-secondary education

Work History

Human Resources/Administrative Manager

Guyana Public Service Credit Union Ltd
Georgetown , Demerara-Mahaica Region
01.2019 - Current
  • Overseeing the full recruitment cycle
  • Providing information and guidance to employees and supervisors on HR policy and practice and employment law
  • Managing the annual salary review process for the company
  • Promoting equality and diversity in the recruitment process
  • Ensuring that all company policies and procedures are up to date and in line with current employment laws
  • Support supervisors to ensure the effective functioning of their department
  • Ensuring that the correct recruitment and selection procedures are adhered to
  • Preparation of budget and work plan which gives guidance to the Committee of Management
  • Conducting training needs analysis and training programs to correct deficiencies within the organization
  • Controlling costs and ensuring that they do not exceed budgets
  • Managing pay-roll operations
  • Advising on staff promotions
  • Assisting with day-to-day HR related questions
  • Conducting interviews and reference checks on job applicants
  • Negotiate Collective Labour Agreements with unions on behalf of Management
  • Investigate disciplinary and grievance matters
  • Develop Human Resources policies
  • Manage annual, sick and maternity leave requests and administration
  • Planning, and delivering, training, including inductions for new staff
  • Maintenance of the GPSCCU physical assets and equipment
  • Oversee the procurement process and managing of inventory level
  • Organize and coordinate recreational activities for staff

Senior Human Resources/Adminsitrative Officer

Guyana Public Service Credit Union Ltd
01.2018 - 01.2019
  • Participate in recruitment efforts by scheduling job interviews and assisting in interview process, ensuring background and reference checks are completed administering tests
  • Induct/orient new employees to the organization and assist in training staff members and new hires
  • Maintaining Personnel Files and HRJS databases, perform file audits to ensure that all required employee documentation is collected and maintained
  • Facilitate employee training and development activities
  • Interpret and administer employees' contracts, wages or salaries, healthcare benefits, grievances, pensions and union practices
  • Assist with the review, development and implementation of personnel policies and procedures and participates in salary surveys
  • Prepare periodic reports for management, as necessary or when requested, schedule appointments, assist with the preparation for meetings ensuring all requirements including the distribution and receipt of packages for Management Committee meetings
  • Participates in staff meetings and represent the organization/department at meetings and seminars
  • Manage workflow by assigning tasks to other administrative employees ensuring that deadlines are met and work is completed correctly
  • Implement and monitor programs as directed by management, and see the programs through to completion

Human Resources Officer

Guyana Public Service Credit Union Ltd
01.2015 - 01.2018
  • Participate in recruitment efforts by scheduling job interviews and assisting in interview process, ensuring background and reference checks are completed administering tests
  • Induct/orient new employees to the organization and assist in training staff members and new hires
  • Maintaining Personnel Files and HRIS databases, perform file audits to ensure that all required employee documentation is collected and maintained
  • Interpret and administer employees' contracts, wages or salaries, healthcare benefits, grievances, pensions and union practices
  • Assist with the review, development and implementation of personnel policies and procedures and participates in salary surveys
  • Manage workflow by assigning tasks to other administrative employees ensuring that deadlines are met and work is completed correctly
  • Generate memos, emails and reports when necessary

Part Time - Teacher Private Lesson

01.2013 - 01.2016
  • Taught Principles Of Business and Office Administration to Fourth and Fifth Form Students

Computer Encoder

Guyana Public Service Credit Union Ltd
01.2007 - 01.2015
  • Enter member and account data by inputting text based and numerical information from source documents within timely manner
  • Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
  • Review data for deficiencies or errors, correct any incompatibilities if possible and check output
  • Research and obtain further information for incomplete documents
  • Apply data program techniques and procedures
  • Generate reports, store completed work in designated locations and perform backup operations
  • Scan documents and print files, when needed
  • Keep information confidential
  • Respond to queries for information and access relevant files
  • Comply with data integrity and security policies
  • Ensure proper use of office equipment and address any malfunctions
  • Supervise department in the absence of the assigned Supervisor

Payroll Clerk

Maltan Outsourcers
01.2006 - 01.2007
  • Collect and verify timekeeping information for all employees
  • Calculate pay according to hours worked incorporating leaves and overtime
  • Calculate bonuses and commissions when appropriate
  • Manage and calculate taxes and deductions
  • Update paper and electronic payroll records by entering adjustments on pay rates and employee status changes
  • Calculate unemployment and severance payments
  • Deal with complaints and questions regarding payroll from employees and upper management
  • Investigate and resolve any discrepancies in payroll
  • Prepare and submit reports with payroll information to supervisor

Education

Certificate in Christian Counseling -

Wesleyan Bible College

Certificate in Project Management - undefined

Nations University

OSHA 30 Hours Training for General Industry -

Private Tutoring
05.2001 - 07.2024

Master of Science - Business Administration

University of Guyana

Bachelor of Social Science - Management

University of Guyana
01.2007 - 01.2011

Associate Degree - Public Management

University of Guyana
01.2005 - 01.2007

Certified Accounting Technique (Level 1) - undefined

Accountancy Training Centre

Micro Computer Studies - undefined

Computer World

Skills

Recruitment and selection

Human resources operations

Employee relations

Recruitment strategies

Onboarding, training, and development

Succession planning

Training development

Workforce planning

Training and mentoring

Accomplishments

  • Identify all human resource activities where gaps, weaknesses and failures occur.
  • Develop and establish essential and appropriate competencies and skills for each designation.
  • Spearhead a fully operationalized Human Resources Department.
  • Computerized staff records which enables timely accessing and disseminating of information.
  • Revised and redesigned the organizational structure and performance appraisal process for optimal output.

Personal Information

Nationality: Guyanese

Date Of Application

07/02/24

Timeline

Human Resources/Administrative Manager

Guyana Public Service Credit Union Ltd
01.2019 - Current

Senior Human Resources/Adminsitrative Officer

Guyana Public Service Credit Union Ltd
01.2018 - 01.2019

Human Resources Officer

Guyana Public Service Credit Union Ltd
01.2015 - 01.2018

Part Time - Teacher Private Lesson

01.2013 - 01.2016

Computer Encoder

Guyana Public Service Credit Union Ltd
01.2007 - 01.2015

Bachelor of Social Science - Management

University of Guyana
01.2007 - 01.2011

Payroll Clerk

Maltan Outsourcers
01.2006 - 01.2007

Associate Degree - Public Management

University of Guyana
01.2005 - 01.2007

OSHA 30 Hours Training for General Industry -

Private Tutoring
05.2001 - 07.2024

Certificate in Project Management - undefined

Nations University

Master of Science - Business Administration

University of Guyana

Certified Accounting Technique (Level 1) - undefined

Accountancy Training Centre

Micro Computer Studies - undefined

Computer World

Certificate in Christian Counseling -

Wesleyan Bible College

Similar Profiles

CREATE PROFILE
Shona N. SmarttHuman Resources & Administrative Manager