Sapphire Sarah Beharry
General Receptionist/Clerk
Hinds Road Wavel Avenue , St Micheal
Summary
Dedicated Clerk with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
6
6
years of professional experience
11
11
years of post-secondary education
Work History
Receptionist Clerk
Optical Works Vision Care, Professional Care Quality Eyewear
Guyana
05.2021 - 01.2023
- Preparation of invoices and Receipts via Software
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained confidentiality of information regarding clients and company.
- Scheduled and confirmed appointments and meetings for senior management team.
Benefits /Dispensary Clerk
GUYSUCO INC. Albion/ Port Mourant Estate ,Albion Corentyne Guyana
Guyana
02.2017 - 05.2021
- Received and processed stock into inventory management system.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Exceeded goals through effective task prioritization and great work ethic.
- Used Microsoft Word and other software tools to create documents and other communications.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Resolved problems, improved operations and provided exceptional service.
Clerk of Works
GUYSUCO INC. Albion/Port Mourant Estate, Albion Corentyne, Guyana
Guyana
09.2016 - 02.2017
- Practicing safety procedures
- Retrieving and dispatching mails
- Identifying different types of filing
- Creating filing system
- Filing and retrieving documents and records
- Maintain indexes for classification systems
- Writing of requisitions books for the issuing of stocks
- Prepare an operational log (log book) of each day’s activities
- Sort materials that is to be filed according to the particular filing system
- Answering telephones and route calls
- Receiving and sending faxes
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
Education
Liberal Arts And General Studies
Rose Hall Town Primary
East Berbice-Corentyne, Guyana 09.2005 - 05.2009
General Proficiency -Caribbean Examination Council
JC. Chandisingh Secondary School
Portuguese Quarters, Port Mourant, Corentyne, Berb 09.2010 - 06.2015
Studies Diploma In Public Management - Public Administration And Services
University of Guyana
1-4 Public Road, Port Mourant, Berbice, Guyana 09.2020 - Current
Skills
Customer and client relations
Documentation and reporting
Multi-line Telephone Systems
Office management
Telephone skills
Verbal and written communication
Bookkeeping
Sorting and labeling
Expense reporting
Professional demeanor
Correspondence distribution
Database administration
Security awareness
Accomplishments
- Recognized by customers for expedient and effective service.
- Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings, financial assets and monthly budgets for office .
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented customers concerns, feedback and revolved dissatisfaction from customers.
- Achieved efficiency by introducing various software to complete time consuming tasks.
- Achieved Daily Goals , Core Objectives and Deadlines in a timely manner by following procedures aligned company policies.
- Supervised team of three staff members.
- Recognized by customers and Potential Customers for expedient and effective services as a front desk receptionist.
- Assisted management with the training of Two(2) new staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Receptionist Clerk
Optical Works Vision Care, Professional Care Quality Eyewear
05.2021 - 01.2023
Studies Diploma In Public Management - Public Administration And Services
University of Guyana
09.2020 - Current
Benefits /Dispensary Clerk
GUYSUCO INC. Albion/ Port Mourant Estate ,Albion Corentyne Guyana
02.2017 - 05.2021
Clerk of Works
GUYSUCO INC. Albion/Port Mourant Estate, Albion Corentyne, Guyana
09.2016 - 02.2017
General Proficiency -Caribbean Examination Council
JC. Chandisingh Secondary School
09.2010 - 06.2015
Liberal Arts And General Studies
Rose Hall Town Primary
09.2005 - 05.2009