Rukmanie Deodat
Canal #2 Polder West Bank
Summary
Dynamic Customer Service Representative with a proven track record at GRB Complete Wheel Service, excelling in problem resolution and effective communication. Leveraged critical thinking and strategic planning to enhance customer satisfaction, consistently achieving high service standards and fostering strong relationships. Skilled in data entry and logistics coordination, driving process improvements for operational efficiency. Eager to apply academic knowledge in real- world environments and contribute to dynamic business operations.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
GRB Complete Wheel Service
05.2024 - 11.2024
- Assisted customers with inquiries and resolved issues promptly.
- Processed transactions accurately using point-of-sale systems.
- Maintained product knowledge to provide informed recommendations.
- Collaborated with team members to enhance customer satisfaction.
Education
Master of Arts - Logistics And Supply Chain Management
University of Bedfordshire
London, Uk11-2025
BBA - Business Administration
University of Bedfordshire
London, UK11-2024
No Degree - Diploma in Business Management And Marketing
Nations School of Business & Management
Georgetown, Guyana11-2022
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- startegic planning
- logistics coordination
- process improvement
- inventory management
- effective communication
- problem solving
- adaptability
- Problem resolution
- Relationship building
- Administrative support
Timeline
Customer Service Representative
GRB Complete Wheel Service
05.2024 - 11.2024
Master of Arts - Logistics And Supply Chain Management
University of Bedfordshire
BBA - Business Administration
University of Bedfordshire
No Degree - Diploma in Business Management And Marketing
Nations School of Business & Management