Reliable Casino Dealer with early-career experience in table games, live transactions, and casino procedure enforcement. Skilled in problem-solving using mathematics, speech clarity, and attention to detail. Consistently supports fair play, efficient pacing, and accurate chip handling.
Work History
Casino Dealer
3 Years 2 Months
Princess Casino | 07.2023 - 09.2026
Dealt table games accurately to support smooth operations, maintain pace compliance, and uphold professional guest interaction.
Calculated payouts and collected wagers while verifying chip stacks to maintain transaction accuracy.
Oversaw game activity and enforced casino procedures to maintain fair play standards.
Shuffled, organized, and readied cards for continuous table operation.
Customer Service Representative
1 Year 3 Months
Qualfon | 06.2020 - 09.2021
Managed end-to-end customer inquiry handling through phone, email, and chat to maintain service responsiveness using CRM and ticketing systems.
Maintained complete service records by accurately documenting case details and ensuring follow-up continuity.
Resolved customer complaints using clear communication to ensure solution-focused support outcomes.
Managed processing of order returns and account updates to maintain policy compliance.
Customer Service Representative
2 Months
Giftland Mall | 12.2019 - 02.2020
Processed order forms, applications, and requests to support accurate order handling and application processing.
Facilitated communication and cross-team coordination with colleagues as necessary to support day-to-day operations.
Provided professional customer support to ensure customer satisfaction.
Education
No Degree - Secondary Education
East Ruimveldt Secondary School | Avacado Place, Mandela | 08-2016