RICHANNA STAGLON

• After completing my degree, I begun the Graduate Trainee Program at Massy Guyana where I was trained as a Product Specialist of the,
• This one-year training was completed in September 2019 after which I was retained by Massy Technologies
• The Massy Guyana, 1 (one) Year Program consisted of the following Courses:
• OSHA
• Communication and Business Writing
• Relationship Skills
• Leadership
• Industrial Relations
• Interpersonal Skills
• Leadership Training
• Financial Information
• Quality Management System
• Marketing
• Logistics and Warehouse Management

Some of my duties as the Product Specialist/ Team lead of the Xerox Solutions Department Included:

• Prepare Quotations /Proposals
• Coordinate consignments between supplier, freight forwarders and clearance
• Communicate with suppliers on the availability of stock and negating prices and discounts
• Prepare purchase orders for contacts and orders received
• Engage sales reps on daily activities
• Preparing tender documents
• Supervise: The updating prospects List for equipment, supplies and Paper updating of Prospects List for maintenance and rental contracts.
• Prospecting for new customers
• Looking for Tender and other opportunities via Newspaper, Social Media and other methods of communication
• Training- E Learnings
• Preparing and executing action plans to deliver all opportunities identified
• Inventory Management – checking inventory at least twice weekly for Equipment, Supplies and Paper
• Measure sales reps performance and communicating same to sales reps
• Discussions of sales targets
• Discuss Sales Activities at weekly/ fortnightly Sales Meeting
• Build and update Customer Database and MIF database
• Participation in Inventory counts
• Communicate relevant information between company and customers.
• Customer Visits
• Product Demonstrations
• Pricing/ Costing Analysis of all Products
• Scan National Budget for Opportunities

• At Caribbean Cinemas where I took on the role of a cashier and assist in the preparation of food items
• I was responsible for adequately fulfilling customers’ orders, delivering an exceptional customer experience, managing cash and stock for the day and assisting in any other work related tasks as my superiors saw fit
• In

• I was placed as the, of Nehemiah Comprehensive School where I was responsible for Data entry
• During that time, I was also tasked with teaching reading with the Summer School Students.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Updated spreadsheets and created presentations to support executives and boost team productivity.
• Entered data into system and updated customer contacts with information to keep records current.
• Organized envelopes, postage and mail correspondence for staff and leadership.
• Answered multi-line phone system and enthusiastically greeted callers.

• Managed functional areas of logistics.
• Collaborated with managers to discuss procurement, logistics and service requirements for optimized purchasing power.
• Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
• Carry out daily logistics activities review and coordinate imports / exports transactions with Customs Broker and Freight forwarders.
• Preparation of and expedition of purchase orders
• Review Warehouse receipts and ensure the freight forwarder has all the necessary documentation for shipping.
• Obtain quotes for Air and Ocean and determine the best method of shipping particular consignments
• Schedule weekly consolidation and release of consignments
• Review and ensure the accuracy of all import documents including; AWBs, BOLs and Packing Lists
• Notify customs broker of consignments incoming which includes the classification of all products on the invoices and provision of the necessary documentations.
• Coordinating lein cancel to be completed in a timely manner and delivered to broker
• Review and approve ESADs which includes ensuring all invoices are classified correctly and approve customs import tax/ duty assessments.
• Preparation of payment request for cheques to be printed for consignments.
• Liaise with team members to have cheques delivered to customs broker.
• Liaise with broker for any discrepancies with shipments that can cause delays
• Monitoring of demurrage costs (container detention charges and container storage charges)
• Notify warehouse team on incoming deliveries.
• Review physical consignments with the warehouse clerks and noting any short shipments or discrepancies
• Follow up with all relevant parties to ensure invoices are received in a timely manner
• Supervise and ensure all costs related are accounted for and imputed
• Ensure all invoices are entered into the system correctly
• Liaise with payables clerk and ensure suppliers are paid in a timely manner
• Notify the sales team on orders entered into the system.
• For a period of 2 months I was tasked with assisting my colleague to supervise the warehouse.
• Diminished accidents [Number]% by identifying root causes for corrective action.
• Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.