Osei Jones
Pharmacist
846 Diamond Hosing Scheme. Georgetown,DE
Summary
Accomplished leader with a proven track record of operational excellence and strategic visioning at Health Depot Pharmacy. Skilled in crisis management and customer focus, driving substantial business growth and enhancing operational efficiency. Demonstrates exceptional problem-solving abilities and analytical thinking, achieving significant improvements in pharmacy management and customer satisfaction.
Overview
8
8
years of professional experience
Work History
CEO & MANAGER
Self-employeed
11.2020 - Current
- Developed key operational initiatives to drive and maintain substantial business growth.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Drove profitability with thorough financial analysis and strategic decision making.
- Achieved company growth by implementing strategic plans and streamlining operations.
Pharmacy Supervisor
Massy Stores
09.2019 - 09.2020
- Communicated with patients, ensuring that medical information was kept private.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Developed policies and procedures for effective pharmacy management.
- Collaborated with store manager to maintain daily operations.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Improved operational efficiency by continuously evaluating workflows and implementing process improvements as needed.
- Developed policies and procedures that would streamline pharmacy management and make it more efficient.
- Boosted customer satisfaction by delivering exceptional service and addressing concerns promptly.
- Enhanced pharmacy operations by implementing efficient inventory management systems.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Submitted reports to senior management to aid in business decision-making and planning.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Pharmacist
Essential Care Pharmacy
07.2016 - 08.2019
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
- Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
Education
Bachelor of Science - Pharmacy
University of Guyana
Turkeyn11.2016
Skills
Crisis Management
Marketing expertise
Operational Excellence
Effective Decision Making
Strategic Visioning
Customer Focus
Digital Transformation
Problem-solving abilities
Analytical and Critical Thinker
Planning and coordination
Succession Planning
Mergers and Acquisitions
Timeline
CEO & MANAGER
Self-employeed
11.2020 - Current
Pharmacy Supervisor
Massy Stores
09.2019 - 09.2020
Pharmacist
Essential Care Pharmacy
07.2016 - 08.2019
Bachelor of Science - Pharmacy
University of Guyana
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