Oneika Peters
Administration
Guyana South America
Summary
Proven track record of enhancing operational efficiency and fostering interdepartmental collaboration at the Ministry of Health. Expert in document preparation and interpersonal communication, I significantly streamlined access to critical information and improved team dynamics. Achieved a notable increase in project completion rates by effectively coordinating staff and managing resources. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
i am a self motivated individual,and willing to rise to any challenges that i may be confronted with.
Overview
16
16
years of professional experience
Work History
Assistant to the Director of Program 3
Ministry of Health
04.2020 - Current
- Implemented file management systems that streamlined access to important documents while also protecting classified information from unauthorized users.
- Served as a liaison between various departments within the organization, promoting collaboration towards common goals.
- Conducted research on industry trends, compiling valuable data used by the Director for strategic decision-making purposes.
- Assisted in human resources functions such as recruitment, onboarding, and training coordination for new hires within the department.
- I also work in the Health Promotion department since 2022, with training and the various facilitations through out of the various regions, the concentration is now on Part-Time Workers.
- Organized special events on behalf of the director's office, creating memorable experiences that strengthened relationships among team members and stakeholders alike.
- Assisted in the preparation of presentations and reports, contributing to the successful delivery of information to stakeholders.
- Facilitated communication between the Director and staff members to ensure smooth operation of departmental activities.
- Provided exceptional administrative support to the Director during high-profile events and conferences, fostering a professional image for the organization.
- Coordinated volunteer efforts at community outreach programs led by our organization resulting in increased public awareness of our initiatives.
- Managed project timelines and deliverables under the direction of the Director, ensuring successful completion within given deadlines.
- Coordinated travel arrangements for the Director, ensuring seamless planning and execution of business trips.
- Served as a resource for staff members by answering questions and addressing concerns, fostering a positive work environment where employees felt supported and empowered.
- Enhanced the efficiency of the Director's daily operations by managing schedules, organizing meetings, and handling correspondence.
- Prepared essential documentation such as contracts, invoices, memos, or meeting agendas under tight deadlines without compromising accuracy or quality.
- Managed financial tasks such as budget tracking and expense reporting, maintaining accurate records for departmental spending.
- Maintained strict confidentiality when handling sensitive information pertaining to company operations or personnel matters.
- Collaborated with the Director on strategic planning efforts, providing valuable input that contributed to the overall success of departmental goals.
- Filed paperwork and organized computer-based information.
- Updated and maintained confidential databases and records.
- Answered high volume of phone calls and email inquiries.
- Created and managed office systems to efficiently deal with documentation.
- Worked with senior management to initiate new projects and assist in various processes.
- Took notes and dictation at meetings.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Screened personal and business calls and directed to appropriate party.
- Volunteered to help with special projects of varying degrees of complexity.
- Promoted team productivity by keeping supplies organized and well-stocked.
NetSurfe Administrator
Stephen Thompson
04.2012 - 12.2015
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
- Reduced overhead costs through careful budget management and resource allocation.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Developed comprehensive filing system that significantly improved document retrieval times.
- Developed and maintained up-to-date database of contacts, facilitating quick and efficient communication.
- Organized and executed quarterly staff training sessions, keeping team informed on latest administrative protocols and technology.
- Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
- Implemented customer feedback system, leading to improved service delivery and customer satisfaction.
- Streamlined office operations by implementing new filing system, significantly reducing retrieval times.
- Implemented new email management strategy, reducing clutter and improving communication efficiency.
Guidance Counselor
Ministry Of Education
02.2009 - 04.2012
- Enhanced student progress by implementing individualized counseling plans and monitoring academic performance.
- Implemented data-driven decision making practices that informed program planning efforts based on identified trends in student achievement data.
- Organized career fairs and workshops to expose students to various professional opportunities and prepare them for post-secondary education.
- Actively participated in ongoing professional development opportunities to stay current with best practices in the field of school counseling.
- Offered crisis intervention support for students experiencing emotional distress or other personal challenges.
- Improved school climate by implementing proactive intervention programs that addressed bullying, drug use, and mental health issues.
- Led professional development workshops for educators on topics such as classroom management strategies or mental health awareness initiatives.
- Addressed barriers to learning by collaborating with special education team members to create customized educational plans for each student.
- Conducted presentations at parent meetings, providing information on available resources and strategies for supporting student success.
- Served as a liaison between parents, teachers, administration, and outside agencies to ensure effective communication regarding student needs.
- Managed caseloads efficiently while maintaining accurate records of all counseling sessions and interventions provided.
- Evaluated student needs through assessments, identifying areas for growth and providing targeted interventions when necessary.
- Coordinated with outside agencies to determine students receive appropriate services and resources.
- Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.
- Identified and addressed concerns of incoming students and parents.
- Developed and implemented individualized academic plans for students.
- Advocated for students to access available resources.
Education
160 Hours Course of Study
DSHS Certified Community Health Worker
On-line-studies08.2024
Monitor And Evaluation
Pan American Health Organization
On- Line Studies11.2023
Health Promotion
Pan American Health Organisation
On- Line Studies11.2023
Diploma in Care Giving
Alison CPD Certified Certification Service
On-Line Studies10.2023
Legal Foundations For Entreppreneurs
University of Maryland
On-Line - Studies10.2023
Monitoring And Evaluation
Disasteready.org
On-line-studies09.2023
Certificate in Food Safety And Hygiene
Alison CPD Certified Certification Service
On- Line Studies02.2023
ICPOE
On-line-studies09.2021
Food Handlers Virtual Training
Pan American Health Organisation
On-line-Studies09.2021
Social Marketing Program For Public Health
Pan American Health Organisation
09.2021
Reporting Guidlines
Pan American Health Organisation
On-line-studies07.2021
Social Marketing Program For Public Health
Pan American Health Organisation
07.2021
Tabacco And Public Health
Pan American Health Organisation
07.2021
Alcohol Use, Women's Health And Pregnancy
Pan American Health Organisation
On- Line Studies07.2021
ACAPEM-B
Pan American Health Organization
On-line-studies07.2021
Training For Primary Care Provider: WHO E-learning
Pan American Health Organisation
On-line-studies07.2021
Developing A Social Marketing And Communication
Pan American Health Organisation
On-line-studies07.2021
Diploma in Mental Health Studies
Alison Certified Certification Service
On Line Studies06.2021
Mental Health Studies- Suicide, Violent Behavior
Alison CPD Certified Certification Service
On-Line Studies06.2021
Preventing Self Harm/ Empowering Primary Health
Pan American Health Organisation
On- Line Studies06.2021
Psychological First Aid in Disaster Management
Pan American Health Organisation
On-Line- Studies06.2021
Drug Policy And Public Health
Pan American Health Organisation
On-Line -Studies06.2021
Engaging Communities in Preventing Suicide
World Health Organisation
On- Line - Studies06.2021
Marketing For Public Health
Pan American Health Organisation
On-in-studies06.2021
Social Marketing For Public Health
Pan American Health Organisation
On-line-studies06.2021
AUDIT-SBI in Primary Health Care
Pan American Health Organisation
On-line-studies06.2021
Virtual Course On Alcohol Policy And Public Health
Pan American Health Organisation
On-line-studies06.2021
Disaster Management in The Caribbean. Second Edit-
Pan American Health Organisation
On-line-studies06.2021
Diploma Public Management
University of Guyana
East Coast Demerara10.2005
Skills
Document Preparation
Calendar Management
Travel Arrangements
Meeting facilitation
Interpersonal communication
Employee Relations
Staff Coordination
Team Operations
Workforce Planning
Task Delegation
Timeline
Assistant to the Director of Program 3
Ministry of Health
04.2020 - Current
NetSurfe Administrator
Stephen Thompson
04.2012 - 12.2015
Guidance Counselor
Ministry Of Education
02.2009 - 04.2012
160 Hours Course of Study
DSHS Certified Community Health Worker
Monitor And Evaluation
Pan American Health Organization
Health Promotion
Pan American Health Organisation
Diploma in Care Giving
Alison CPD Certified Certification Service
Legal Foundations For Entreppreneurs
University of Maryland
Monitoring And Evaluation
Disasteready.org
Certificate in Food Safety And Hygiene
Alison CPD Certified Certification Service
ICPOE
Food Handlers Virtual Training
Pan American Health Organisation
Social Marketing Program For Public Health
Pan American Health Organisation
Reporting Guidlines
Pan American Health Organisation
Social Marketing Program For Public Health
Pan American Health Organisation
Tabacco And Public Health
Pan American Health Organisation
Alcohol Use, Women's Health And Pregnancy
Pan American Health Organisation
ACAPEM-B
Pan American Health Organization
Training For Primary Care Provider: WHO E-learning
Pan American Health Organisation
Developing A Social Marketing And Communication
Pan American Health Organisation
Diploma in Mental Health Studies
Alison Certified Certification Service
Mental Health Studies- Suicide, Violent Behavior
Alison CPD Certified Certification Service
Preventing Self Harm/ Empowering Primary Health
Pan American Health Organisation
Psychological First Aid in Disaster Management
Pan American Health Organisation
Drug Policy And Public Health
Pan American Health Organisation
Engaging Communities in Preventing Suicide
World Health Organisation
Marketing For Public Health
Pan American Health Organisation
Social Marketing For Public Health
Pan American Health Organisation
AUDIT-SBI in Primary Health Care
Pan American Health Organisation
Virtual Course On Alcohol Policy And Public Health
Pan American Health Organisation
Disaster Management in The Caribbean. Second Edit-
Pan American Health Organisation
Diploma Public Management
University of Guyana