Neelo Singh

• Excellent customer service representative and laison officer.
• Supervised and controlled branch activities according to bank policies to meet goals and deposit volume goals and for responsive customer service.
• Administered security emergency response plan reviews and revisions and monitored compliance with regulatory and fire prevention requirements.
• Completed vault balancing, cash reports, variances, overdrafts, and addressed issues.
• Executed branch marketing, advertising and bank promotions.
• Oversaw and maintained smooth communication between office and client.
• Identified performance shortcomings to develop and implement process solutions and developed action plans.
• Trained employees to standards by conducting coaching sessions and evaluating comprehension.
• Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
• Assessed employee performance and developed improvement plans.
• Forecasted trends and recommended improvements based on financial risk analyses.
• Preparation of reports
• AML anti money laundering
• Supervised and mentored junior staff, ensuring optimal performance.
• Demonstrated problem-solving prowess and contributed to strategic decision-making.
• Held accountability for junior staff actions, providing discipline when necessary
  Monitored daily transactions, implementing corrective measures as needed.
• Safeguarded valuable assets with meticulous attention to detail
  Prepared comprehensive daily reports, showcasing attention to detail and accuracy.
• Excelled as a customer representative and liaison officer, particularly in managing challenging customer interactions.
• Proficient in signature detection, ensuring security protocols were upheld.
• Authorized and approved daily transactions, showcasing trustworthiness and responsibility.
• Fostered open communication with junior staff, addressing grievances, and recommending solutions.
• Trained to maintain high levels of alertness and professionalism in a fast-paced work environment.

MBA Logistics and Supply Chain Management - Distinction.

Having pursued a Master's in Logistics and Supply Chain Management, I have acquired advanced theoretical knowledge in areas such as strategic planning, optimization, and risk management. My proficiency in research has allowed me to contribute to the field by addressing contemporary challenges and exploring innovative solutions within logistics and supply chain management.

I applied this theoretical knowledge to practical scenarios through engaging in case studies, industry projects, and simulations, thereby enhancing my practical skills and bridging the gap between theory and implementation. Assuming leadership roles in group projects, I demonstrated strong project management skills and the ability to navigate complex logistics scenarios to achieve successful outcomes.

This journey has equipped me with adaptability skills to navigate changes in the industry landscape and fostered an innovative mindset to address evolving challenges within logistics and supply chain dynamics. Completing a Master's in Logistics and Supply Chain Management reflects not only academic achievement but also highlights my holistic approach to mastering both theoretical and practical aspects of this dynamic field. I am now prepared to contribute effectively to the complexities and advancements within the logistics and supply chain domain.

Pass with Credit

My four-year journey towards obtaining a Bachelor's Degree in Business Management not only solidified my academic foundation but also equipped me with practical skills, leadership qualities, and a holistic understanding of the business world. This diverse set of experiences positions me as a well-rounded professional ready to contribute effectively to any organizational setting.

Principles of Business Grade One Distinction

Office Procedures Grade One Distinction

English A Grade One

English B Grade One Distinction

Social Studies Grade One

Typewriting Grade One

Principles of Accounts GradeTwo

Mathematics Grade Three

Computer World: Diploma in Microcomputer studies (Distinction)

Courses: Grades:

• Windows Internet & Email. A

• Microsoft Word. A

• Microsoft Excel. A

• Microsoft Access A

• Microsoft PowerPoint.

Computer World: Diploma in Computerized Accounting (Distinction)

Courses: Grades:

• Basic service business accounting. A

• Merchandising Accounting. A

• QuickBooks. A

• Peachtree Accounting. A