NEELO SINGH

GBTI - GUYANA BANK FOR TRADE & INDUSTY LIMITED

GEORGETOWN

02.2011 - Current

Identified underperforming areas and implemented effective process improvements.
Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Fostered effective communication by providing constructive feedback and sharing knowledge across business lines.
Identified areas of conflict among team members and immediately worked to resolve those issues using negotiation and active listening.
Provided feedback, training and skill development to staff to improve accuracy, productivity and quality.
Provided interpretation and guidance on procedural questions.
Worked with management team to implement proper division of responsibilities.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Payroll Department_ in charge of processing payroll
AML (Anti Money Laundering)
Monitor daily transactions and implement corrective measures.
Responsible for safe keeping valuable assets.
Preparation of Daily Reports
Excellent customer service representative and liaison officer.
Trained to always be alert and crisp while on the job.
Compliance Officer