NEELO SINGH
SENIOR SUPERVISOR
Georgetown,GUYANA
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.
Overview
12
12
years of professional experience
10
10
years of post-secondary education
5
5
Certifications
Work History
SENIOR SUPERVISOR
GBTI - GUYANA BANK FOR TRADE & INDUSTY LIMITED
GEORGETOWN
02.2011 - Current
- Identified underperforming areas and implemented effective process improvements.
- Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Fostered effective communication by providing constructive feedback and sharing knowledge across business lines.
- Identified areas of conflict among team members and immediately worked to resolve those issues using negotiation and active listening.
- Provided feedback, training and skill development to staff to improve accuracy, productivity and quality.
- Provided interpretation and guidance on procedural questions.
- Worked with management team to implement proper division of responsibilities.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Payroll Department_ in charge of processing payroll
- AML (Anti Money Laundering)
- Monitor daily transactions and implement corrective measures.
- Responsible for safe keeping valuable assets.
- Preparation of Daily Reports
- Excellent customer service representative and liaison officer.
- Trained to always be alert and crisp while on the job.
- Compliance Officer
Education
High School Diploma -
Abram Zuil Secondary
Guyana 09.2000 - 06.2005
Bachelor of Science - Business Management
University of Guyana
Guyana 09.2006 - 10.2010
MBA - LOGISTICS AND SUPPLY CHAIN MANAGEMENT
JAIN UNIVERSITY
INDIA 11.2021 - Current
Skills
Priority management
Coaching and mentoring
Compliance understanding
Business planning
Operations management
Staff Management
Strategic planning
Team Building
Certification
Diploma in Microcomputer studies (Distinction)
Timeline
MBA - LOGISTICS AND SUPPLY CHAIN MANAGEMENT
JAIN UNIVERSITY
11.2021 - Current
SENIOR SUPERVISOR
GBTI - GUYANA BANK FOR TRADE & INDUSTY LIMITED
02.2011 - Current
Bachelor of Science - Business Management
University of Guyana
09.2006 - 10.2010
High School Diploma -
Abram Zuil Secondary
09.2000 - 06.2005