Natasha Fernandes
Security Officer
Georgetown
Summary
Dynamic professional with a proven track record in security and customer service, notably at Sheriff Security Services. Skilled in access control, crime prevention, and conflict de-escalation, with a knack for enhancing customer satisfaction and safety. Excelled in expanding customer bases and improving threat management, demonstrating exceptional emergency management abilities and interpersonal skills.
Overview
7
7
years of professional experience
Work History
Security Officer
Sheriff Security Services
01.2022 - Current
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Cashier
Ice House
08.2022 - 09.2023
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Sales Representative
Colours Boutique
03.2018 - 08.2018
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Education
Richard Ishmael
Sterwartville Secondary
Skills
Access control
Crime prevention
Emergency management
General security
Threat management
Conflict de-escalation
Timeline
Cashier
Ice House
08.2022 - 09.2023
Security Officer
Sheriff Security Services
01.2022 - Current
Sales Representative
Colours Boutique
03.2018 - 08.2018
Richard Ishmael
Sterwartville Secondary
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