Nandshyaam Boodhoo
Operations Manager
263 Success, East Coast Demerara
Summary
I am a forward-thinking individual skilled at managing operations in departments efficiently to meet goals, Over the years I have held multiple management positions with a successful background matching employees with the right roles for maximum performance. I am proactive and hardworking always focusing on continuous operational improvement with years of on-hand training in the fields where I have developed business strategies for effective sales and the importance of proper time management.
Overview
15
15
years of professional experience
14
14
years of post-secondary education
Work History
Operations Manager
Precision Service Center
ECD
05.2022 - Current
- Managed budgets effectively, consistently delivering quality services in a timely manner.
- Oversaw facility maintenance, ensuring optimal functionality of equipment/tools and infrastructure at all times.
- Ensure Health and Safety regulations are being kept and enforced.
- Devised processes to boost long-term business success and increase profit levels.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Sales Manager
Vitality Supplies
EBD
03.2021 - 04.2022
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Salesperson
Ansa Mcal
ECD
03.2019 - 03.2021
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Built diverse and consistent sales portfolio.
- Trained and mentored new sales representatives.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Salesperson
Demerara Distillers
EBD
09.2016 - 03.2019
Foreman
GUYSUCO
ECD
09.2009 - 06.2016
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
- Provided comprehensive training for new employees, ensuring their rapid integration into the team dynamic.
- Provided feedback to workers on job performance and safety procedures.
- Verified completed projects met approved time, quality, and cost estimates.
- Evaluated and updated safety protocols to reduce risks in fields.
Education
Computer And Information Sciences
Global Education
Georgetown 09.2008 - 12.2008
Laser Academic College (Private)
East Coast Demerara 01.2005 - 12.2008
Chateau Margot Primary
Chateau Margot, East Coast Demerara 01.1995 - 08.2001
Cummings Lodge Secondary
East Coast Demerara 01.2002 - 12.2004
Skills
Inventory Management
Workflow Optimization
Customer Service
Organizational Management
Customer Retention
Business Development
Marketing
Business Planning
Negotiation
New product introductions strategies
Health and safety compliance
Risk Management
Market Research
Timeline
Operations Manager
Precision Service Center
05.2022 - Current
Sales Manager
Vitality Supplies
03.2021 - 04.2022
Salesperson
Ansa Mcal
03.2019 - 03.2021
Salesperson
Demerara Distillers
09.2016 - 03.2019
Foreman
GUYSUCO
09.2009 - 06.2016
Computer And Information Sciences
Global Education
09.2008 - 12.2008
Laser Academic College (Private)
01.2005 - 12.2008
Cummings Lodge Secondary
01.2002 - 12.2004
Chateau Margot Primary
01.1995 - 08.2001