Mark Joseph

Dedicated and results-driven professional with over eleven years of experience in customer service and sales support. Proven ability to efficiently resolve inquiries and issues, ensuring exceptional customer satisfaction. Strong communication and interpersonal skills, with a talent for active listening and problem-solving. Experienced in serving as an effective liaison between companies and clients, with a focus on enhancing customer experiences. Consistently met or exceeded performance targets, demonstrating a commitment to delivering top-tier service. Currently seeking to leverage expertise in a dynamic customer service or sales team. Sales professional with proven track record in driving revenue and enhancing customer relationships. Skilled in coordinating sales activities, managing client accounts, and supporting sales teams to achieve targets. Known for strong teamwork, adaptability, and delivering consistent results in dynamic environments. Expertise includes CRM software, sales reporting, and problem-solving.

• Photoshop Certificate, Global Technology, 09/17
• Corel Draw Certificate, Global Technology, 11/17
• Microsoft Word, Global Technology, 01/18

Valid Driver's License and Owner of a Car, 

Reference Available upon request.