Lisa Lewis
Georgetown,Guyana
Summary
Vigilant Aviation Security Officer with 4 years of experience inspecting passengers and baggage to maintain safety and security of traveling public. Reliable and communicative professional, To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Front-Line Clerk position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Aviation Security Officer
Secure Innovation And Concept Inc
05.2019 - Current
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
- Monitored security checkpoints for compliance with applicable security protocols.
- Engaged in casual conversations with individuals to assess and analyze behaviors.
- Responded effectively to security incidents and provided guidance regarding security procedures.
- Performed pat-downs to look for unauthorized materials and weapons.
- Developed and maintained positive rapport with passengers and other airport personnel.
- Screened over Number passengers per day by verifying ID's and boarding passes.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Responded to critical security incidents by applying standard operating procedures designed to minimize loss of life and damage to property.
Customer Service Representative
Guyana Call Center Inc
02.2016 - 02.2019
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided primary customer support to internal and external customers.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Processed customer service orders promptly to increase customer satisfaction.
- Handled customer inquiries and suggestions courteously and professionally.
- Tracked customer service cases and updated service software with customer information.
Accounts Clerk
Howals Fashion
06.2016 - 07.2017
- Entered figures using 10-key calculator to compute data quickly.
- Applied mathematical abilities to calculate and check figures in accounting systems.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Completed bi-weekly payroll for company employees.
- Input financial data and produced reports using Software.
Factory Worker
Twins Manufacturing And Pharmaceutical
01.2015 - 03.2015
Education
C.X.C -
Global Technology
Waterloo StreetCertificate - Foundation Package
Computer World
KittyDiploma - Business And Computer Studies
Computer World
KittyCertificate - Computerized Accounting
Computer World
Kitty Skills
Customer service and assistance
undefinedTimeline
Aviation Security Officer
Secure Innovation And Concept Inc
05.2019 - Current
Accounts Clerk
Howals Fashion
06.2016 - 07.2017
Customer Service Representative
Guyana Call Center Inc
02.2016 - 02.2019
Factory Worker
Twins Manufacturing And Pharmaceutical
01.2015 - 03.2015
C.X.C -
Global Technology
Certificate - Foundation Package
Computer World
Diploma - Business And Computer Studies
Computer World
Certificate - Computerized Accounting
Computer World
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