Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Collins

Secretary ,Assistant
Linden,Guyana

Summary

Dynamic professional with a proven track record at Miracle Optical and RDC, excelling in optical dispensing and conflict resolution. Expert in enhancing customer satisfaction and streamlining operations, demonstrated through efficient insurance claim processing and effective community outreach programs. Skilled in both technical and interpersonal abilities, ensuring high-quality service and support.

Overview

2
2
years of professional experience

Work History

Miracle Optical

Eye Clinic
Linden , Upper Demerara-Berbice Region
09.2023 - Current
  • Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
  • Handled administrative tasks such as appointment scheduling and updating patient records accurately to streamline office operations.
  • Processed insurance claims efficiently, minimizing wait times for customers while maximizing reimbursements for the business.
  • Assisted clients in selecting the perfect eyewear by carefully considering their individual needs and preferences.

RDC {Prime Minister Representive Office}

RDC
06.2022 - 09.2023
  • Strengthened community outreach programs by collaborating with local organizations to provide support for underserved populations.
  • Provided compassionate counseling services for individuals dealing with personal crises or seeking spiritual guidance.
  • Led small group Bible studies to promote deeper understanding of scriptural texts and foster spiritual growth among attendees.
  • Fostered a welcoming atmosphere within the church, leading to increased attendance and active participation in worship services.
  • Managed church finances responsibly, utilizing resources effectively to support ongoing ministries and projects.
  • Implemented comprehensive child safety program to ensure secure environment for youth activities.

Education

High School Diploma -

Linden Foundation Secondary School
Amelia's Ward McKenzie Linden
05.2001 -

Skills

Visual acuity testing

Ethics and confidentiality

Paperwork management

Glasses repair

Optical measuring

Eyewear advising

Stock replenishment

Multitasking Abilities

Organization

Sales Training

Professionalism

Reliability

Sales Techniques

Money Management

Customer relations management

Manage inventory

Timeline

Miracle Optical

Eye Clinic
09.2023 - Current

RDC {Prime Minister Representive Office}

RDC
06.2022 - 09.2023

High School Diploma -

Linden Foundation Secondary School
05.2001 -

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Lisa CollinsSecretary ,Assistant