Lennon Wilburgh
Georgetown,DE
Summary
Dynamic logistics professional with a proven track record at Blue Water Shipping Guyana, excelling in logistics analysis and customer service. Demonstrated expertise in streamlining shipment tracking and invoicing processes and enhancing operational efficiency. Skilled in decision-making and problem-solving, consistently delivering high-quality client satisfaction and operational improvements.
Overview
6
6
years of professional experience
Work History
Logistics Coordinator
Blue Water Shipping Guyana
01.2024 - Current
- Review of documentations for all inbound and outbound shipments.
- Managing all Materials on behalf of Noble BD for all 4 rigs in Guyana Water.
Communicate with internal and external stakeholders.
Ensure clearances at all ports & airports as required for both imports and ex-
ports.
Communicate with clients, carriers, agents, FF, etc. for clearance documents.
Updating of database, portals and online platforms as required for the clients review.
- To Ensure the AP and AR aspects of the account is executed in a timely manner.
Customer Care Specialist
Ramps Logistics
01.2023 - 12.2023
- Task with being a direct communication line with our internal operations team and other internal departments in providing the necessary request from the client.
- To vet and review all pre alerts sent by the clients and send same to the pre alert team to store and classify to see if license is required or not.
- Tasked with sending out a Daily report of all shipments that are expected to arrive and is in the country, and also provide the necessary updates as it pertains to a shipment.
- To coordinate with the operations team on when a cargo is customs released and ready for delivery, then reach out to the client to ask if they are ready to take delivery and also request delivery location. If the client does their own trucking advise them on when it’s okay for trucks to be dispatched.
- To Make sure all final invoices are dispatched for payments within 48hrs after a service is completed. Also to make sure the customer pay the invoices when they are due and send them their Statement of Account and let them be aware of their balance that is Overdue.
- To provide 5 Star service to the client and to make sure that they are satisfied all the way round with the service.
Clearance Clerk
Ramps Logistics
08.2021 - 01.2023
- Task with ensuring that all imported entries once assigned to me are cleared with customs. Which includes ensuring that all relevant licenses, permits, invoices are prepared for the entries.
- To coordinate with the Operations and HSSE team on cargo transportation to ensure all safety guidelines are followed and to ensure the cargo arrives in a safe a timely manner.
- To make recommendations on issues that may cause the shipment delay whilst it is being transported.
- Tasked with making sure that all cargo checklist and trucking checklist are done for each shipment and make sure that trucks are in good order before proceeding to load cargo on trucks.
Freight Clerk
Guyana National Shipping Co-orparation
04.2019 - 08.2021
- I was tasked in pulling flight manifest and ensuring every customer was aware that their Expected day of arrival of their cargo and also make them aware of when their cargo has actually arrived.
- To Coordinate with the Operations team to make a list of which containers are to be transshipped from JFL wharf to GNSC terminal and also ensuring that the seals for each containers are paid, for the smooth transition from port to port.
- Task with making sure each customer had paid all outstanding invoices and balance before issuing a lein cancel to the respective customers.
Education
Certificate - Logistics And Transport
Chartered Institute For Logistics & Transport
Guyana 05-2023
High School Diploma -
Richard Ishmael Secondary School
Georgetown, Guyana08-2018
Skills
- Problem-solving
- Decision-making
- Logistics analysis
- Customer service
- Shipment tracking
- Invoicing and shipping documentation
- Transportation planning
- Transportation management
Timeline
Logistics Coordinator
Blue Water Shipping Guyana
01.2024 - Current
Customer Care Specialist
Ramps Logistics
01.2023 - 12.2023
Clearance Clerk
Ramps Logistics
08.2021 - 01.2023
Freight Clerk
Guyana National Shipping Co-orparation
04.2019 - 08.2021
Certificate - Logistics And Transport
Chartered Institute For Logistics & Transport
High School Diploma -
Richard Ishmael Secondary School
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