Latoya Langford
Corentyne
Summary
Dedicated banking professional with over 14 years of experience at Republic Bank (Guyana) Limited with progressive responsibilities in customer service, cash management, compliance, and lending operations. Experienced in loan proposal preparation, branch cash supervision, regulatory compliance, and customer relationship management. Currently pursuing a Bachelor's Degree in Marketing to further strengthen business and client relationship expertise.
Overview
14
14
years of professional experience
Work History
Customer Sales Officer
Republic Bank (Guyana) Limited – Williamsburg Branch
01.2012 - Current
- Prepare loan proposals for retail, mortgage, and commercial loans
- Analyze customer financial information to support credit applications
- Provide guidance to customers regarding banking products and loan options
- Maintain strong customer service standards
- Compliance Officer
- Ensure branch operations comply with Bank of Guyana regulatory guidelines
- Monitor customer information records to ensure accuracy and compliance
- Address compliance queries and assist with regulatory requirements
- Teller Supervisor
- Supervise teller operations and support daily banking activities
- Manage branch cash and ensure proper balancing procedures
- Monitor daily transactions to maintain operational efficiency
- Network Clerical Officer
- Manage branch assets and equipment
- Log malfunctioning system reports for resolution
- Ensure staff have appropriate system access
- Balance ATMs and ensure daily functionality
- Customer Service Discounts Clerk
- Handle loan disbursements
- Follow up on recovery of insurance premiums
- Manage branch security items
- Customer Service Representative
- Open customer accounts
- Handle service queries and provide banking solutions
- Senior Teller
- Handle branch bulk cash operations
- Process Night Deposits
- Process Chequing account transactions
- Teller
- Process daily deposits, withdrawals and other transactions
Education
Bachelor's Degree - Marketing
Jain Deemed-to-be University
01-2026
Diploma - Business Management
Association of Business Executives (ABE)
01-2016
Skills
- Credit Analysis & Loan Proposal Preparation
- Retail, Mortgage & Business Lending
- Banking Operations & Cash Management
- Regulatory Compliance (Bank of Guyana Guidelines)
- Customer Relationship Management
- Financial Documentation & Record Management
- Team Supervision & Staff Coordination
- Microsoft Office (Word, Excel, Outlook)
Accomplishments
Winner of the top sales officer award for Republic Bank's Cash Bonanza and Make Everything Happen Campaigns for the year 2025.
Timeline
Customer Sales Officer
Republic Bank (Guyana) Limited – Williamsburg Branch
01.2012 - Current
Bachelor's Degree - Marketing
Jain Deemed-to-be University
Diploma - Business Management
Association of Business Executives (ABE)