Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Kimberley Bowman

Office Clerk
Lot 70 Princess Street Lodge G/town

Summary

I am a highly motivated high school graduate from
Jo-sel Educational Institute who is currently seeking
a a position that will allow me to apply my years of
experience and dedication. I am an extremely hard-
working and ambitious individual who has
developed a mature and responsible approach to
any task that I undertake, or situation that I am
presented with. I am eager to be challenged in order
to grow and improve my communication and
professional skills. I consider it my privilege to offer
my knowledge meaningfully to your company and
also to gain experience in the world of work,
contributing to the improvement of the organization
in which I work and also being a part of the success
in an environment of growth and excellence which
will enhance my advancement opportunities.

Overview

9
9
years of professional experience
2
2
years of post-secondary education
4
4
Certifications
1
1
Language

Work History

Office Clerk/Payroll Clerk

SLS International Civils Works
04.2023 - Current
  • Managed databases.
  • Managed incoming calls and correspondence professionally, ensuring timely responses to clients.
  • Prepared reports, contracts and invoices.
  • Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
  • Pay employees by calculating pay and deductions and issuing checks.

Junior Recruiter

Express Inc.
08.2020 - 03.2023
  • Assisted in developing comprehensive onboarding programs for new hires, ensuring a smooth transition into the company culture and work environment.
  • Explore creative methods of sourcing quality candidates.
  • Conduct telephone and or personal interviews daily with prospective candidates.
  • Complete background checks including personal records and also reviewed and processed applications of prospective hire and determine if the applicant is qualified.
  • Complete pre-hire files and paperwork on applicants.

Customer Service Representative

Teleperformance
09.2016 - 05.2019
  • Conducted regular quality assurance checks on interactions with customers to ensure agents were meeting established guidelines and standards for service excellence.
  • Worked as a customer representative agent to provide excellent customer service, modifying orders, placing refunds, ensuring that the customer’s issues are resolved, and assisting in sales and services of customer orders.
  • Worked as a temporary Quality Assurance to ensure that agents provide the best customer service and also ensure that the customer’s standards are met.

Waitress

Brandsville Hotel
02.2018 - 06.2018
  • Increased repeat business by cultivating relationships with customers and providing memorable dining experiences.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
  • Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.

Field Enumerator

Ministry Of Housing & Water
06.2015 - 10.2015
  • Collaborated effectively with other team members, fostering a positive work environment that supported successful survey administration.
  • Worked with the responsibility of administering questionnaires in different locations in a conducted survey which was carried out to gather data collection.
  • Assisted in training new enumerators, sharing best practices for efficient fieldwork and accurate data collection.
  • Contributed to the successful completion of numerous research projects by consistently achieving high levels of data accuracy and fieldwork efficiency.
  • Verified information on survey forms or information pads.

Education

High School Diploma -

Jo-sel Educational Institute
120 Laluni & Peter Rose Street G/Town
05.2001 -

Diploma - Environment Health

Ministry of Public Health
Kingston Bond
10.2019 - 07.2021

Skills

    Data Entry

undefined

Accomplishments

  • Completed payroll for staff of 15 direct reports.
  • Successfully resolved customer issues.
  • Supervised team of 11 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

Upgrading Mathematics - Pass with Credit

Interests

Film Making

Writing

Travelling

Timeline

Office Clerk/Payroll Clerk

SLS International Civils Works
04.2023 - Current

Junior Recruiter

Express Inc.
08.2020 - 03.2023

Diploma - Environment Health

Ministry of Public Health
10.2019 - 07.2021

Waitress

Brandsville Hotel
02.2018 - 06.2018

Customer Service Representative

Teleperformance
09.2016 - 05.2019

Field Enumerator

Ministry Of Housing & Water
06.2015 - 10.2015

High School Diploma -

Jo-sel Educational Institute
05.2001 -
Kimberley BowmanOffice Clerk