Kevin Prass
K9 Handler
Lot X Durban Street, Georgetown,Guyana
Summary
Dynamic and motivated professional with a proven record of generating and building relationships, managing and executing projects and task from concept to completion, implementing educational strategies, and playing my part in a teams success. Skilled in demonstrating exceptional communication skills, and making critical decisions during challenges. Adaptable with an ability to work independently, helping to create a great work environment, while developing opportunities that further established organizational goals.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
K9 Handler
Panthera Security Solutions
Georgetown , Region 4
2021.04 - Current
- Assessed animals and consulted with owners about suitability for desired use based on temperament, age and other factors.
- Maintained clean, neat and hazard-free animal areas to protect individual health and wellbeing.
- Accustomed animals to training team members and established processes with strategic contact and firm but soothing tones.
- Tracked metrics such as overall health, behaviors and diet to isolate and address concerns.
- Directed training program helping as many as 4 animals improve behaviors and meet owner targets.
- Maintained energy and enthusiasm in fast-paced environment.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
Assistant Manager
Falcon Mining Inc
Parika , Region 3
2019.11 - 2021.06
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Replaced damaged, missing or defective parts with new and refurbished components.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
- Inspected and tested equipment to locate worn and damaged parts.
- Disassembled defective parts to make proper repairs.
- Maintained functionality and reliability of engines, machines and systems through regular diagnostic checks.
Agent Development & Retention Officer
CAGE Guyana Inc
Georgetown , Region 4
2018.10 - 2019.10
- Networked among local business and community organizations to develop leads and generate business.
- Tracked weekly sales to develop corrective action planning reports.
- Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
- Arranged potential client contacts, cultivated relationships and followed through all service needs.
- Met with current clients to assess needs and develop improvement plans.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
Administrative Assistant
The Bank Of Nova Scotia
Georgetown , Region 4
2015.05 - 2018.10
- Organized weekly staff meetings and logged minutes for corporate records.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Maintained staff directory and company policy handbook for human resources department.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
Customer Service Representative
Unicomer (Courts) Guyana Inc
Georgetown , Region 4
2012.09 - 2013.01
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Recommended products to customers, thoroughly explaining details.
- Provided information regarding charge accounts and loyalty programs.
Customer Service Representative
Qualfon Guyana Inc
Georgetown , Region 4
2012.03 - 2012.06
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
Education
High School Diploma -
Bartica Secondary School
Bartica Region 7 2004.09 - 2009.06
High School Diploma -
School of The Nations
Georgetown 2009.09 - 2010.06
Bachelor of Science - Data Science
Jain University
India 2021.09 - Current
Skills
Excellent Communication
undefinedAccomplishments
Certified K9 Handler (GK9 USA)
Guyana National Table Tennis B class 2017 Champion
First Aide Training Certification
Training Courses Completed :
Managing Operational Risk
Agenda management
Access to customer Sensitive Information
Leading Teams:Motivating & Optimizing Performance
Information & Cyber Security Awareness
Pipeline Management
Contacting Customers
Coaching and Action Plan
Time Management:Avoiding Time Steelers
Business Writing: Editing and Proofreading
Certification
CXC• Principle Of Business - (Two) • Principle Of Accounts- (Two) • Office Administration - (Two) • Economics- (Two) • Integrated Science - (Two) • Information Technology- (Two) • Social Studies - (Two) • Mathematics - (Two) • English - (Two)
Timeline
Bachelor of Science - Data Science
Jain University
2021.09 - Current
K9 Handler
Panthera Security Solutions
2021.04 - Current
Assistant Manager
Falcon Mining Inc
2019.11 - 2021.06
Agent Development & Retention Officer
CAGE Guyana Inc
2018.10 - 2019.10
Administrative Assistant
The Bank Of Nova Scotia
2015.05 - 2018.10
Customer Service Representative
Unicomer (Courts) Guyana Inc
2012.09 - 2013.01
Customer Service Representative
Qualfon Guyana Inc
2012.03 - 2012.06
IGCSE• Chemistry (Grade B) • Biology (Grade B)
2010-06
High School Diploma -
School of The Nations
2009.09 - 2010.06
CXC• Principle Of Business - (Two) • Principle Of Accounts- (Two) • Office Administration - (Two) • Economics- (Two) • Integrated Science - (Two) • Information Technology- (Two) • Social Studies - (Two) • Mathematics - (Two) • English - (Two)
2009-06
High School Diploma -
Bartica Secondary School
2004.09 - 2009.06
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