Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Quote
Timeline
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Keshana Blackman

Keshana Blackman

Netisha
Georgetown

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

3
3
years of professional experience
2
2
years of post-secondary education
2
2
Languages

Work History

Sales Representative

Teleperformance
Georgetown
12.2021 - 11.2022
  • Trained and mentored new sales representatives.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Generated new leads through networking and attending industry events.

Office Assistant

Mayor and town council
Bartica
10.2019 - 06.2021
  • Interacted with customers by phone, email, or in-person to provide information.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Delivered clerical support by handling range of routine and special requirements.

Education

Abrams Zuil Seconday
Essequibo Guyana

West Demerara Secondary
West Demerara

High School Diploma -

Three Miles Secondary School
Bartica Guyana
05.2017 - 09.2019

Skills

Sales expertise

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Interests

Poetry

Sewing

Writing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Sales Representative

Teleperformance
12.2021 - 11.2022

Office Assistant

Mayor and town council
10.2019 - 06.2021

High School Diploma -

Three Miles Secondary School
05.2017 - 09.2019

Abrams Zuil Seconday

West Demerara Secondary

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