Kendell Richmond
Senior Account Executive
Supply, Mahaica. East Coast Demerara
Summary
I am a communications and operations professional with expertise in media, public relations, and community management. I have experience leading teams, managing projects, and delivering client-focused solutions across communications, media campaigns, and local government operations. My core skills include team leadership, client and stakeholder management, project planning and execution, content creation, reporting, and problem-solving. I have successfully managed campaigns and projects that required coordination across teams, tight deadlines, and multiple stakeholders. I also have experience in community-focused projects through my work at a Neighborhood Democratic Council, where I managed staff, oversaw community operations, handled collections, and addressed resident concerns. This experience has given me strong operational and organizational skills applicable to a range of projects. I completed a Supervisory Management course through the Energy Chamber in Trinidad and Tobago, strengthening my leadership, team management, and operational oversight capabilities. My project management abilities were strengthened with a Project Management short course executed by the Centre for Local Business Development. With experience across communications, media, and community management, I am well-positioned to deliver practical, results-driven support for projects similar to those your organization requires.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Senior Account Executive
Sagacity
04.2022 - Current
- Lead, mentor, and manage the communications team, including the account executive, multimedia and communication specialists, and support staff.
- Serve as the primary point of contact for key clients, maintaining strong relationships and ensuring alignment with client objectives.
- Develop, implement, and monitor comprehensive communications strategies.
- Collaborate with internal teams to ensure creative and operational excellence in campaign delivery.
- Prepare client presentations, reports, and proposals, providing strategic insights and recommendations.
- Track and analyze campaign performance, sharing insights with both clients and the team for continuous improvement.
- Oversee team workflow, resource allocation, and professional development to maximise efficiency and output quality.
- Stay informed of industry trends, media landscape changes, and competitor activity to guide strategy and innovation.
News Reporter
HGP Nightly News
08.2020 - 03.2022
- Conduct interviews with sources, experts, and stakeholders to gather accurate information for news stories.
- Research and write news articles, features, and reports for broadcast platforms.
- Edit content for clarity, accuracy, grammar, and adherence to editorial standards, occasionally reviewing work for the Editor-in-Chief.
- Anchor news segments, presenting stories clearly and professionally on-air.
- Mentor and support new hires and junior reporters, guiding them on writing, reporting, and newsroom practices.
- Collaborate with editors, producers, and other newsroom staff to ensure timely and accurate reporting.
- Stay informed on current events, trends, and relevant issues to inform reporting and editorial decisions.
- Uphold journalistic ethics and standards in all reporting and broadcasting activities.
Acting Overseer
Unity\Vereeniging Neighborhood Democratic Council
01.2020 - 07.2020
- Lead, supervise, and manage the collections team, including Rate Collectors, ensuring efficient operations and accurate financial records.
- Ensure the effective delivery of the Council's mandate, including community development, sanitation, drainage maintenance, and public service delivery.
- Address resident concerns and grievances, resolving disputes and maintaining positive community relations.
- Oversee infrastructure projects and maintenance tasks such as drain cleaning, public facility upkeep, and support for local farmers and businesses.
- Monitor and evaluate staff performance, workflow, and operational efficiency, providing guidance, training, and mentorship.
- Prepare and submit regular reports to the Council on collections, community management, and operational activities.
- Act as Acting Overseer in the absence of the Overseer, assuming full responsibility for community management, staff supervision, and operational decision-making.
- Ensure compliance with local government policies, regulations, and financial procedures.
Rate Collector
Unity Vereeniging Neighborhood Democratic Council
03.2017 - 12.2019
- Collect payments for house lots, commercial properties, market stalls, and special events, ensuring accurate and timely transactions.
- Maintain detailed records of all collections, receipts issued, and outstanding balances.
- Provide courteous and professional service to customers, answering queries and clarifying rate structures.
- Issue receipts and reconcile daily collections with management reports.
- Identify and report delinquent accounts, discrepancies, or collection challenges to the supervisor.
- Conduct field visits as necessary to collect payments and verify accounts.
- Assist in preparing regular collection reports for management review.
- Ensure compliance with organizational policies, financial regulations, and security procedures
Education
Bachelor in Communication Studies - Communications
University of Guyana
Turkeyen, East Coast Demerara 05.2001 -
Associates Degree in Humanities - Humanities
St Rose's High School
Church Street, Georgetown 05.2001 -
Skills
- Leadership & Team Management
- Client & Stakeholder Management
- Strategic Planning & Project Management
- Communication & Media Skills
- Operational & Administrative Skills
- Analytical & Problem-Solving Skills
- Interpersonal & Relationship Skills
- Adaptability & Multi-tasking
- Technical & Digital Skills
Certification
Supervisory Management
Timeline
Project Management
05-2025
Supervisory Management
09-2024
Senior Account Executive
Sagacity
04.2022 - Current
News Reporter
HGP Nightly News
08.2020 - 03.2022
Acting Overseer
Unity\Vereeniging Neighborhood Democratic Council
01.2020 - 07.2020
Rate Collector
Unity Vereeniging Neighborhood Democratic Council
03.2017 - 12.2019
Bachelor in Communication Studies - Communications
University of Guyana
05.2001 -
Associates Degree in Humanities - Humanities
St Rose's High School
05.2001 -