Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Kendell Richmond

Kendell Richmond

Senior Account Executive
Supply, Mahaica. East Coast Demerara

Summary

I am a communications and operations professional with expertise in media, public relations, and community management. I have experience leading teams, managing projects, and delivering client-focused solutions across communications, media campaigns, and local government operations. My core skills include team leadership, client and stakeholder management, project planning and execution, content creation, reporting, and problem-solving. I have successfully managed campaigns and projects that required coordination across teams, tight deadlines, and multiple stakeholders. I also have experience in community-focused projects through my work at a Neighborhood Democratic Council, where I managed staff, oversaw community operations, handled collections, and addressed resident concerns. This experience has given me strong operational and organizational skills applicable to a range of projects. I completed a Supervisory Management course through the Energy Chamber in Trinidad and Tobago, strengthening my leadership, team management, and operational oversight capabilities. My project management abilities were strengthened with a Project Management short course executed by the Centre for Local Business Development. With experience across communications, media, and community management, I am well-positioned to deliver practical, results-driven support for projects similar to those your organization requires.

Overview

9
9
years of professional experience
2
2
Certifications

Work History

Senior Account Executive

Sagacity
04.2022 - Current
  • Lead, mentor, and manage the communications team, including the account executive, multimedia and communication specialists, and support staff.
  • Serve as the primary point of contact for key clients, maintaining strong relationships and ensuring alignment with client objectives.
  • Develop, implement, and monitor comprehensive communications strategies.
  • Collaborate with internal teams to ensure creative and operational excellence in campaign delivery.
  • Prepare client presentations, reports, and proposals, providing strategic insights and recommendations.
  • Track and analyze campaign performance, sharing insights with both clients and the team for continuous improvement.
  • Oversee team workflow, resource allocation, and professional development to maximise efficiency and output quality.
  • Stay informed of industry trends, media landscape changes, and competitor activity to guide strategy and innovation.

News Reporter

HGP Nightly News
08.2020 - 03.2022
  • Conduct interviews with sources, experts, and stakeholders to gather accurate information for news stories.
  • Research and write news articles, features, and reports for broadcast platforms.
  • Edit content for clarity, accuracy, grammar, and adherence to editorial standards, occasionally reviewing work for the Editor-in-Chief.
  • Anchor news segments, presenting stories clearly and professionally on-air.
  • Mentor and support new hires and junior reporters, guiding them on writing, reporting, and newsroom practices.
  • Collaborate with editors, producers, and other newsroom staff to ensure timely and accurate reporting.
  • Stay informed on current events, trends, and relevant issues to inform reporting and editorial decisions.
  • Uphold journalistic ethics and standards in all reporting and broadcasting activities.

Acting Overseer

Unity\Vereeniging Neighborhood Democratic Council
01.2020 - 07.2020
  • Lead, supervise, and manage the collections team, including Rate Collectors, ensuring efficient operations and accurate financial records.
  • Ensure the effective delivery of the Council's mandate, including community development, sanitation, drainage maintenance, and public service delivery.
  • Address resident concerns and grievances, resolving disputes and maintaining positive community relations.
  • Oversee infrastructure projects and maintenance tasks such as drain cleaning, public facility upkeep, and support for local farmers and businesses.
  • Monitor and evaluate staff performance, workflow, and operational efficiency, providing guidance, training, and mentorship.
  • Prepare and submit regular reports to the Council on collections, community management, and operational activities.
  • Act as Acting Overseer in the absence of the Overseer, assuming full responsibility for community management, staff supervision, and operational decision-making.
  • Ensure compliance with local government policies, regulations, and financial procedures.

Rate Collector

Unity Vereeniging Neighborhood Democratic Council
03.2017 - 12.2019
  • Collect payments for house lots, commercial properties, market stalls, and special events, ensuring accurate and timely transactions.
  • Maintain detailed records of all collections, receipts issued, and outstanding balances.
  • Provide courteous and professional service to customers, answering queries and clarifying rate structures.
  • Issue receipts and reconcile daily collections with management reports.
  • Identify and report delinquent accounts, discrepancies, or collection challenges to the supervisor.
  • Conduct field visits as necessary to collect payments and verify accounts.
  • Assist in preparing regular collection reports for management review.
  • Ensure compliance with organizational policies, financial regulations, and security procedures

Education

Bachelor in Communication Studies - Communications

University of Guyana
Turkeyen, East Coast Demerara
05.2001 -

Associates Degree in Humanities - Humanities

St Rose's High School
Church Street, Georgetown
05.2001 -

Skills

  • Leadership & Team Management
  • Client & Stakeholder Management
  • Strategic Planning & Project Management
  • Communication & Media Skills
  • Operational & Administrative Skills
  • Analytical & Problem-Solving Skills
  • Interpersonal & Relationship Skills
  • Adaptability & Multi-tasking
  • Technical & Digital Skills

Certification

Supervisory Management

Timeline

Project Management

05-2025

Supervisory Management

09-2024

Senior Account Executive

Sagacity
04.2022 - Current

News Reporter

HGP Nightly News
08.2020 - 03.2022

Acting Overseer

Unity\Vereeniging Neighborhood Democratic Council
01.2020 - 07.2020

Rate Collector

Unity Vereeniging Neighborhood Democratic Council
03.2017 - 12.2019

Bachelor in Communication Studies - Communications

University of Guyana
05.2001 -

Associates Degree in Humanities - Humanities

St Rose's High School
05.2001 -
Kendell RichmondSenior Account Executive