Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kellon Thomas

Network Administrator

Summary

Dynamic Network Administrator with proven expertise at Guyana Revenue Authority, enhancing network security and uptime through proactive maintenance and innovative solutions. Skilled in firewall management and network troubleshooting, I effectively collaborated with teams to implement disaster recovery plans, achieving significant improvements in system stability and user support efficiency.

Overview

14
14
years of professional experience

Work History

Network Administrator

Guyana Revenue Authority
11.2016 - Current
  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Maintained network hardware and software and monitored network to support network availability to end users.
  • Identified and immediately resolved issues with network devices.
  • Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Established comprehensive network documentation to facilitate rapid issue resolution when troubleshooting problems.
  • Maximized uptime by performing routine maintenance on servers, switches, routers, and other networking equipment.
  • Collaborated with cross-functional teams in developing robust disaster recovery plans to safeguard critical systems and data.
  • Implemented network security measures to minimize data loss.
  • Enhanced network security through installation, monitoring, and maintenance of firewalls.

Systems Technician

Guyana Revenue Authority
12.2010 - 10.2016
  • Collaborated with cross-functional teams to ensure seamless integration of new systems into existing infrastructure.
  • Achieved significant improvements in help desk response times by reorganizing support ticket priorities according to urgency and impact.
  • Enhanced network security with regular vulnerability assessments and implementation of necessary patches.
  • Spearheaded the adoption of virtualization technologies, resulting in significant cost savings and improved resource utilization rates.
  • Acted as a reliable point of contact for all IT-related matters, effectively resolving technical issues to maintain overall system stability and functionality.
  • Supported IT end-user concerns using troubleshooting and root cause analysis to resolve issues.

Education

IT Network Security

Centre For Excellence in Information Technology
University Of Guyana
07-2019

Bachelor of Science - Computer Science

University Of Guyana
05.2001 -

A+

Comptia
09-2012

Diploma in Computer Science

University Of Guyana
10-2010

Skills

Network troubleshooting

Wireless networking

Network systems installation

Switch configuration

VPN configuration

Firewall management

Network performance monitoring

Network security

Network security management

Network repairs and maintenance

VoIP systems

Disaster recovery

Network architecture

Load balancing

Timeline

Network Administrator

Guyana Revenue Authority
11.2016 - Current

Systems Technician

Guyana Revenue Authority
12.2010 - 10.2016

Bachelor of Science - Computer Science

University Of Guyana
05.2001 -

IT Network Security

Centre For Excellence in Information Technology

A+

Comptia

Diploma in Computer Science

University Of Guyana
Kellon ThomasNetwork Administrator