Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Timeline
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Kamla Sarendranauth

Kamla Sarendranauth

Georgetown

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. High-energy leader bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

11
11
years of professional experience

Work History

Store Administrator/ Acting Manager

Unicomer Guyana Inc
08.2016 - 03.2023
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Rotated merchandise and displays to feature new products and promotions.
  • Job, Knowledge of cash/collection and procedures for management of petty cash and expenses generated.
  • Achieve sales targets each month.
  • Increased sales by 10% or more each month.
  • Knowledge of refunds and corrections generated under access granted.
  • Knowledge of reports generated at branch level and how it aids store profitability, product range, stock ordering, managing out of stock, warranties and strategies for monitoring and increasing warranty sales, store layout practices/ techniques, credit procedures and managing cancellations and Basic of cash loans.
  • Experience in dealing with following reports: Cash accounts in arrears, delivered amount differs from agreement, fail delivery, Delivery notes printed and not notified, Credit overpayment, Poison accounts, Collection reports, Incomplete screens, Pending accounts.

Cashier

Unicomer Guyana Inc
06.2012 - 08.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Upsold additional products and services to customers, increasing revenue.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Education

Certificate in Occupational Health And Safety Pass with credit - OSH

Guyana Learning Institute
Kingston Georgetown
04.2022

No Degree - Computer Studies

Computer World
Georgetown
08.2010

No Degree - CXC

Patentia Secondary School West Bank Demerara
Patentia West Bank Demerara
05.2010

No Degree - Primary Education

Endeavour And The Commons Primary School
Endeavour Canal#2 Polder West Bank Demerara
04.2005

Skills

  • Fast learner
  • Loss Prevention Goals Monitoring
  • Multitasking
  • Computer Proficiency
  • Positive and Friendly
  • Sales Professional
  • Team Leadership
  • Inventory Management
  • Store Merchandising
  • Self-motivated

Additional Information

  • Other Activities: , Cancer Awareness Walk in October 2022

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Store Administrator/ Acting Manager

Unicomer Guyana Inc
08.2016 - 03.2023

Cashier

Unicomer Guyana Inc
06.2012 - 08.2016

Certificate in Occupational Health And Safety Pass with credit - OSH

Guyana Learning Institute

No Degree - Computer Studies

Computer World

No Degree - CXC

Patentia Secondary School West Bank Demerara

No Degree - Primary Education

Endeavour And The Commons Primary School
Kamla Sarendranauth