Summary
Overview
Work History
Education
Skills
Affiliations
Software
Work Availability
Languages
Accomplishments
Interests
Work Preference
Timeline
Hi, I’m

Jyotindra Gossai

Sales and Business Development
Georgetown, Demerara-Mahaica, Guyana
Judge a man by his questions rather than his answers.
Voltaire
Jyotindra Gossai

Summary

Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.

Overview

14
years of professional experience

Work History

OES Guyana Inc

Sales and Business Development Professional
02.2023 - Current

Job overview

  • Cultivated a high-performance team culture, consistently exceeding annual revenue targets.
  • Boosted company revenue through effective business development and partnership-building efforts.
  • Optimized sales pipeline management, increasing conversion rates across all stages of the funnel.
  • Streamlined internal processes to maximize team efficiency and performance in meeting sales targets.
  • Managed a diverse portfolio of clients, effectively balancing their varying needs to ensure overall satisfaction.
  • Delivered exceptional customer service, resulting in increased client satisfaction and loyalty.

R Gossai Liquor And General Store

Manager
04.2016 - 02.2020

Job overview

  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Jager Investments

VSAT Engineer
02.2012 - 04.2016

Job overview

  • Supported disaster recovery efforts in emergency situations by quickly deploying portable VSAT systems for temporary communication infrastructure restoration.
  • Minimized downtime with proactive monitoring of system performance indicators and prompt issue resolution.
  • Achieved high levels of client retention through exceptional service delivery, technical expertise, and ongoing support.
  • Enhanced customer satisfaction with timely troubleshooting and resolution of VSAT-related issues.
  • Established a strong reputation for quality workmanship in the installation of complex antenna systems.
  • Delivered excellent customer service during on-site visits, consistently receiving positive feedback from clients for professionalism and expertise.

Enetworks

Internet Technician
01.2011 - 02.2012

Job overview

  • Stayed current on industry trends and technological advancements to provide knowledgeable recommendations for clients'' networking needs.
  • Efficiently managed time and resources to balance a high volume of service requests, ensuring timely resolution for all clients.
  • Reduced downtime with proactive monitoring of network components, identifying potential problems before they escalated.
  • Optimized network performance for clients by performing routine maintenance and system updates.

Education

Bishops High School
Georgetown, Guyana

High School Diploma
06.2000

Global Technology

No Degree from Computer Networking
08.2001 - 10.2001

Skills

  • Sales presentations
  • Sales training
  • Customer acquisition
  • Cold calling
  • Partnership development
  • Product knowledge
  • Email campaigns

Affiliations

  • Noble Drilling
  • Stena Drilling
  • SBM Guyana
  • Halliburton Guyana
  • SLB Guyana
  • Saipem Guyana
  • DOF Subsea
  • GYSBI

Software

Microsoft Office Suite

Salesforce

Cascade

Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Bilingual or Proficient (C2)

Accomplishments

Instrumental in bringing in New clients in oil and gas( Tier 2 and 3) for OES Guyana

Interests

Networking and Building relationships

Travelling

Work Preference

Important To Me

Career advancementWork-life balanceWork from home optionTeam Building / Company RetreatsStock Options / Equity / Profit SharingPaid sick leavePersonal development programsHealthcare benefitsPaid time offCompany CultureFlexible work hours

Timeline

Sales and Business Development Professional

OES Guyana Inc
02.2023 - Current

Manager

R Gossai Liquor And General Store
04.2016 - 02.2020

VSAT Engineer

Jager Investments
02.2012 - 04.2016

Internet Technician

Enetworks
01.2011 - 02.2012

Global Technology

No Degree from Computer Networking
08.2001 - 10.2001

Bishops High School

High School Diploma
Jyotindra GossaiSales and Business Development