Juliana Tahal

• Develop, manage, and maintain the organization’s Drupal website, ensuring responsive design and reliable performance.
• Design, implement, and support Oracle APEX applications to streamline workflows and improve efficiency.
• Administer and optimize database back-end systems, focusing on schema design, performance tuning, and secure data management.
• Document policies and processes aligned with ISO standards, supporting compliance and quality assurance initiatives.

• Conducted UX research and testing to enhance applications and websites.
• Designed and consulted on websites and applications, improving usability and customer experience.
• Developed, updated, and maintained WordPress websites.
• Specialized as a Salesforce Marketing Cloud & Email Specialist, building automated campaigns and improving engagement.
• Oversaw User Acceptance Testing (UAT) for software rollouts.
• Project Highlight: Served as Project Manager for GTT’s rebrand, leading the chatbot and chat system redesign.

Designed, developed, and maintained WordPress websites for key organizations:
Cheddi Jagan International Airport
Guyana Shore Base Inc.
Low Carbon Development Strategy
St. John Bosco Orphanage
TSTT
Protected Areas Commission
GYEITI

• Provided IT support to 1,200+ users, achieving a 95% first-call resolution rate.
• Managed tickets using ManageEngine Service Desk for tracking and resolution.
• Tested and deployed Apex apps, new releases, and rollouts in both test and production environments.
• Managed Active Directory administration, account creation, access control, and roles.
• Automated monthly reports using advanced Excel functions and pivot tables.
• Designed fillable PDFs in Adobe Lifecycle to streamline business processes.
• Configured and deployed Windows systems, workstations, devices, and printers.

• Vehicle Fleet Management Demo - https://mytestprofile.netlify.app/
  Developed a database-driven web app for managing company vehicle fleets.
  Integrated with Supabase backend for structured data handling.
  Implemented search, filtering, and responsive UI for user-friendly management.
  Designed for scalability with future features like expiry reminders and reporting.
• Virtual Business Card - https://mytestprofile.netlify.app/
  Built a mobile-first, interactive bio card for professional branding.
  Features QR-enabled VCF download for instant contact saving on iOS/Android.
  Includes service listings and interactive modals for business details.
  Styled with glass-effect UI and dark theme, optimized for all devices.
• Guyana Livestock Development Authority Website - https://glda.gy/
  Designed and developed the official WordPress website.
  Built a scalable, user-friendly platform for services, news, and resources.
  Implemented responsive navigation and layouts for desktop and mobile.