Continuous education as it relates to Occupational Health & Safety
Jacqueline Jones
Medical Technologist
Greater- Georgetown.,South America
Summary
Hardworking Medical Technologist/ Phlebotomist/ Medical Technician bringing [10 +] years of expertise in microbiology, chemistry and haematology testing needs. Skilled multitasker with excellent communication and problem-solving skills. Proven history of maintaining equipment and lab areas in alignment with regulatory guidelines. Detail-oriented Medical Technologist/ Phlebotomist/ Medical Technician well-versed in performing tests such as urinalysis, blood gasses and blood smears. Highly organized and diligent with systematic approach to handling specimens and conducting assessments. Ready to bring numerous years of related experience to challenging new role. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Technologist/ Phlebotomist/ Medical Technician position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
8
8
years of post-secondary education
Work History
Medical Laboratory Technologist
The Family Laboratory
11.2023 - Current
- Provided comprehensive training for new staff, fostering supportive learning environment for skill development.
- Trained and supervised new laboratory staff to improve skills in laboratory procedures.
- Completed comprehensive diagnostic testing of blood, urine and other body fluids.
- Served as reliable resource for colleagues and hospital staff by diligently maintaining knowledge of relevant diagnostic tests, procedures, and best practices.
- Utilized various medical laboratory equipment to conduct tests and analyses.
- Boosted patient satisfaction by providing timely and accurate results, contributing to better-informed treatment plans.
- Assisted in with in development of new testing methodologies, contributing to advancements in medical diagnostics.
- Followed safety protocols and precautions for safe and hazard-free work environment.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks.
- Prepared reports to document laboratory results and findings.
- Ensured compliance with regulatory standards, participating in regular audits and maintaining up-to-date documentation.
- Promoted culture of continuous improvement within our laboratory team by leading regular performance reviews and goal-setting sessions.
- Recorded and maintained accurate data to facilitate tracking of results.
- Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
- Implemented cost-saving initiatives through prudent resource management and waste reduction strategies in lab setting.
- Identified and troubleshot technical issues related to laboratory procedures.
- Utilized advanced technologies to identify and analyse complex medical samples.
- Reduced sample contamination risks by adhering to strict protocols in preparation and handling of specimens.
- Enforced quality control protocols to maintain accuracy of test results.
- Performed comprehensive analysis of patient samples and generated detailed reports to inform medical staff of results.
- Operated highly specialized laboratory equipment to process specimens.
- Evaluated and interpreted laboratory results to determine diagnoses.
- Collected and studied blood samples to determine number of cells, morphology, blood group and blood type.
- Maintained laboratory equipment and supplies, ensuring proper functioning and compliance with laboratory standards.
- Streamlined communication among colleagues by developing clear reporting templates for test results.
- Processed patient specimens according to priority and documented results.
- Participated in laboratory audits and assessments to maintain compliance and improve results.
- Utilized expertise in microbiology, chemistry, and haematology to help with diagnosis of medical issues.
- Optimized workload distribution among team members, ensuring timely completion of tasks without compromising quality.
- Facilitated smooth laboratory operations through proactive troubleshooting and maintenance of sophisticated equipment.
- Maintained safe work environment by enforcing proper use of personal protective equipment and adherence to safety guidelines.
- Prepared reagents and solutions, making readily available during testing for convenience.
- Kept laboratory in compliance with applicable guidelines and laws.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed strong communication and organizational skills through working on group projects.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively within team environment.
- Proven ability to develop and implement creative solutions to complex problems.
- Passionate about learning and committed to continual improvement.
- Identified issues, analysed information and provided solutions to problems.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and fast-paced environment.
- Gained extensive knowledge in data entry, analysis and reporting.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Improved marketing to attract new customers and promote business.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maintained professional demeaner by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Medical Technologist
Sheriff General Hospital
05.2023 - 11.2023
- Collected and reviewed patient medical histories to accurately interpret test results.
- Reduced turnaround time for test results by efficiently processing specimens and maintaining optimal instrument performance.
- Collected and studied blood samples to determine number of cells, morphology, blood group and blood type.
- Increased efficiency by troubleshooting equipment malfunctions and performing routine maintenance tasks as needed.
- Followed safety protocols and precautions for safe and hazard-free work environment.
- Promoted culture of continuous learning among colleagues by staying current on industry trends, advancements in diagnostic testing methods, and emerging pathogens.
- Contributed to overall success of laboratory by maintaining positive attitude and demonstrating strong teamwork skills in daily interactions with peers.
- Utilized microscopy, spectrophotometry and chromatography following procedures for accurate results.
- Identified patient and labeled specimens with correct information to protect patient from adverse errors.
- Maintained required laboratory supplies inventory, and verified viability of supplies prior to use.
- Aided in development of departmental goals and objectives that aligned with overall hospital mission statements.
- Maintained strict adherence to safety protocols, minimizing risk of infection or contamination in laboratory environment.
- Optimized workflow within laboratory through thoughtful organization of workspaces and efficient allocation of resources.
- Completed comprehensive diagnostic testing of blood, urine and other body fluids.
- Served as reliable resource for physicians seeking clarification on test results or guidance on appropriate testing strategies for specific patient cases.
- Enforced quality control protocols to maintain accuracy of test results.
- Participated in essential quality improvement programs to maintain accurate and timely laboratory testing and meet customer needs.
- Aided clinicians in diagnosing rare conditions through precise execution of specialized tests upon request.
- Increased diagnostic accuracy through meticulous attention to detail during testing procedures and data analysis.
- Recorded and maintained accurate data to facilitate tracking of results.
- Promoted culture of continuous improvement within laboratory team by leading regular performance reviews and goal-setting sessions.
- Optimized workload distribution among team members, ensuring timely completion of tasks without compromising quality.
- Prepared reagents and solutions, making readily available during testing for convenience.
- Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
- Ensured compliance with regulatory standards, participating in regular audits and maintaining up-to-date documentation.
- Kept laboratory in compliance with applicable guidelines and laws.
- Proved successful working within tight deadlines and fast-paced environment.
- Passionate about learning and committed to continual improvement.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues.
- Participated in evaluation of new laboratory techniques, products and instruments.
Medical Laboratory Technician
Essential-Care Clinic Laboratory
01.2015 - 01.2022
- Followed safety protocols to maintain safe and secure laboratory environment.
- Contributed to safer work environment by maintaining cleanliness standards and enforcing proper waste disposal procedures.
- Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
- Trained and supervised new laboratory staff to improve skills in laboratory procedures.
- Summarized test results and activities for management via verbal updates or written reports.
- Maintained compliance with regulatory agencies through thorough documentation of laboratory processes and procedures.
- Identified and traced quality control issues impacting laboratory results.
- Performed comprehensive analysis of patient samples and generated detailed reports to inform medical staff of results.
- Set up, maintained and verified sterility of lab equipment and tools.
- Recorded and maintained accurate data to facilitate tracking of results.
- Operated wide range of laboratory equipment and instruments to complete analysis.
- Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
- Increased overall lab productivity by optimizing work schedules, prioritizing tasks, and minimizing downtime.
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
- Improved laboratory efficiency by streamlining sample processing and reducing turnaround times.
- Documented and verified patient information using laboratory information system.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Reduced error rates in testing procedures through careful attention to detail and adherence to established protocols.
- Conducted wide range of laboratory tests and recorded results.
- Removed samples of materials following good practices to achieve accurate test results.
- Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
- Ensured patient confidentiality by adhering to strict privacy guidelines when handling sensitive medical information.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
- Analyzed and interpreted data, accurately identifying and reporting laboratory results.
- Troubleshot complex technical issues with laboratory equipment, ensuring minimal disruption to daily operations.
- Prepared reagents and solutions, making readily available during testing for convenience.
- Collaborated with physicians to provide critical input on clinical decisions, based on test results.
- Used correct formulas and procedures to prepare solutions and reagents for testing needs.
- Resolved problems, improved operations and provided exceptional service.
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Utilized expertise in microbiology, chemistry, and haematology to help with diagnosis of medical issues.
Phlebotomist
Georgetown Public Hospital Corporation
Georgetown
1 2016 - 1 2018
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Developed and implemented strategies to improve phlebotomy processes.
- Performed venipunctures, finger sticks and heel sticks for both adult and Paediatric patients.
- Maintained clean and safe work environment, following proper infection control procedures to minimize risk of contamination.
- Aided in maintaining inventory levels of phlebotomy supplies, ensuring ample stock was available for uninterrupted services.
- Monitored patients for reactions and verified sample quality.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Improved patient comfort by employing efficient and gentle phlebotomy techniques.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Used personal protective equipment correctly to protect co-workers and patients.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Labelled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Assisted with training new phlebotomists, sharing best practices, and providing guidance on technique improvement.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Participated in quality assurance and competency assessment initiatives.
- Reviewed patient records for accuracy and completeness.
- Tracked collected specimens by initialling, dating, and noting times of collection.
- Reviewed and processed requisitions for laboratory tests.
- Handled difficult venipuncture situations skilfully, adapting techniques as needed based on individual patient needs or anatomy variations.
- Organized daily work based on collection priority.
Phlebotomist
Davis-Memorial Hospital
01.2010 - 01.2015
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Developed and implemented strategies to improve phlebotomy processes.
- Performed venipunctures, finger sticks and heel sticks for both adult and Paediatric patients.
- Maintained clean and safe work environment, following proper infection control procedures to minimize risk of contamination.
- Monitored patients for reactions and verified sample quality.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Improved patient comfort by employing efficient and gentle phlebotomy techniques.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Used personal protective equipment correctly to protect co-workers and patients.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Labelled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Assisted with training new phlebotomists, sharing best practices, and providing guidance on technique improvement.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Participated in quality assurance and competency assessment initiatives.
- Reviewed patient records for accuracy and completeness.
- Exhibited strong multitasking abilities, efficiently managing multiple patients and tasks simultaneously without compromising quality of service.
- Reduced wait times for patients by efficiently completing pre-draw paperwork in electronic medical records system.
- Tracked collected specimens by initialling, dating, and noting times of collection.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Reviewed and processed requisitions for laboratory tests.
- Facilitated seamless handoffs between shifts by maintaining clear and accurate shift notes, communicating any pertinent information to colleagues.
- Handled difficult venipuncture situations skilfully, adapting techniques as needed based on individual patient needs or anatomy variations.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Centrifuged blood samples as outlined in clinical protocols.
Education
Bachelor of Science - Medical Laboratory Technology
University of Guyana
05.2001 -
Meditron Scientific Training
Guyana 01.2010 - 05.2010
Ministry of Labour (SIMAP)
Guyana 01.2008 - 08.2008
High School Diploma -
New Silver City Secondary
01.2001 - 07.2003
High School Diploma -
Wismar Christianburg Secondary
Guyana 01.1996 - 01.2001
Skills
Interpersonal Communication
Adapt in instructing patients with procedures
Thorough understanding of centrifugation and specimen
Adapt to managing office work relevant to the position
Confident and a rational ability to work independently
Intense communication skills particularly in sensitive areas
Exceptional ability to work with a diversity of the population
Laboratory Information Systems
Histology preparation
Safety Procedures
Interpersonal Communication
Quality testing
Material Staining
Hematology analysis
Blood Sample Testing
Parasitology Identification
References
- Ms. Ayesha Wilburg, M.D/Medical Director, Coastal Diagnostics, CEO, MD & Co-Founder at Healthcare International Inc.
- Mrs. Rhonda Daniels-Chance B.S.MLS, Davis Memorial Hospital Laboratory, Former Supervisor, 628-6377
- Ms. Shelize Prescott B.S. MLS, Davis Memorial Hospital Laboratory, Supervisor
- Mr. Jason Benn B.S MLS, Guyana Forensic Lab, UG Road, Georgetown, Guyana, 592-664-4664
- Dr. Natalie Martin, MD., Diamond Diagnostic Hospital/Georgetown Public Hospital Co-operation, 592-676-8123
- Professor Rajini Kurup, Assistant Dean of Administration, College of Medical Science, rajini.kurup@example.com
Interests
Timeline
Medical Laboratory Technologist
The Family Laboratory
11.2023 - Current
Medical Technologist
Sheriff General Hospital
05.2023 - 11.2023
Medical Laboratory Technician
Essential-Care Clinic Laboratory
01.2015 - 01.2022
Meditron Scientific Training
01.2010 - 05.2010
Phlebotomist
Davis-Memorial Hospital
01.2010 - 01.2015
Ministry of Labour (SIMAP)
01.2008 - 08.2008
Bachelor of Science - Medical Laboratory Technology
University of Guyana
05.2001 -
High School Diploma -
New Silver City Secondary
01.2001 - 07.2003
High School Diploma -
Wismar Christianburg Secondary
01.1996 - 01.2001
Phlebotomist
Georgetown Public Hospital Corporation
1 2016 - 1 2018