Hardworking and motivated individual offering strong work ethic and punctuality. Uses organizational and team collaboration skills to improve processes. . Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Work History
Customer Service Representative
Qualfon
Lot 146 Plantation Providence. East Bank Demerara.
06.2023 - 09.2023
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Responded to customer requests for products, services, and company information.