FAREENA PASHAW
Lot 1894 Tuschen New Scheme, East Bank Essequibo
Summary
Dynamic Clerk with over two years of experience in the insurance sector, dedicated to enhancing service excellence and nurturing client relationships. I possess exceptional problem-solving skills and critical thinking, ensuring efficient resolution of customer inquiries and smooth policy transactions. Proven ability to collaborate effectively with banks, brokers and business partners reinforces a robust service delivery frameworks.
Overview
2
2
years of professional experience
Work History
Clerk
Diamond Fire & General Insurance Inc
11.2023 - Current
My role at Diamond Fire & General Insurance Inc encompasses a broad spectrum of responsibilities, from addressing queries, daily connection with various banks, brokers and business partners etc. I play an integral role in reinforcing the company's commitment to service excellence and fostering client relationships. Below is a detailed description of my duties.
- Address customer inquires and provide comprehensive policy details regarding terms & conditions.
- Perform fire underwriting duties by verifying necessary documentation such as Title/Agreement of Sales/Allocation Letter/Transport, etc.
- Facilitate policy renewals and ensure timely dispatch of insurance documents, etc
Education
Caribbean Examination Council(CSEC) -
Zeeburg Secondary School
06.2022
Level 4 Foundation Diploma in Business Management -
Nations University
11.2023
Bachelor's Degree in Marketing Management -
Texila American University
2023-presentCustomer Service Training 2025
CertificateAnti-Money Laundering & Countering Financing of Terrorism
CertificateSkills
- Analytical problem solving
- Forward-thinking approach
- Strategic decision-making
- Effective communication
Timeline
Clerk
Diamond Fire & General Insurance Inc
11.2023 - Current
Caribbean Examination Council(CSEC) -
Zeeburg Secondary School
Level 4 Foundation Diploma in Business Management -
Nations University
Bachelor's Degree in Marketing Management -
Texila American University
Customer Service Training 2025
Anti-Money Laundering & Countering Financing of Terrorism
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