Hi, I’m
Elizeth Mohamed
Operations Manager
Georgetown
Summary
Dynamic Operations Manager with a proven track record at Sheriff Construction, excelling in strategic planning and KPI tracking. Enhanced productivity through innovative coaching and data-driven decision-making, while fostering a collaborative work culture. Recognized for optimizing costs and significantly improving employee retention rates, driving operational excellence.
Overview
6
years of professional experience
1
Language
Work History
Sheriff Construction
Senior Operations Manager
07.2022 - 07.2025
Job overview
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Implemented data-driven decision making to inform business strategies and drive operational excellence.
- Enhanced customer satisfaction with the implementation of effective communication channels and timely resolution of issues.
- Built strong relationships with key stakeholders through consistent engagement, collaboration, and transparent communication practices.
- Oversaw workforce management planning, volume predictions and capacity planning.
- Prepared documents for internal and external audits.
- Boosted employee retention rates through the development of a positive work culture, fostering teamwork, open communication, and professional growth opportunities.
- Optimized costs to contribute to productivity, cost development and proficiency of central fulfillment operations.
Sheriff Security
Cooperate Assistant
07.2020 - 07.2023
Job overview
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Assisted manager in all aspects of business operations.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
- Increased efficiency by implementing new processes and providing administrative support to management.
Fly Jamaica Airways
Flight Attendant
07.2019 - 11.2020
Job overview
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Assisted unaccompanied minors throughout their journey by providing supervision and engaging them in age-appropriate activities or conversation.
- Resolved passenger conflicts and medical emergencies during flights.
- Ensured safety and comfort of customers onboard aircraft.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
Education
San Franciso De AsisEl Tigre - Venezuela
from Buiness
07-2006
Skills
Operations management
Timeline
Senior Operations Manager
Sheriff Construction
07.2022 - 07.2025
Cooperate Assistant
Sheriff Security
07.2020 - 07.2023
Flight Attendant
Fly Jamaica Airways
07.2019 - 11.2020
San Franciso De Asis
from Buiness
Similar Profiles
Hunter GrahamHunter Graham
Master Deputy Sheriff at Wayne County Sheriff OfficeMaster Deputy Sheriff at Wayne County Sheriff Office
Melanee Alicia RomanMelanee Alicia Roman
Explorer Sergeant at Ventura County Sheriff ExplorerExplorer Sergeant at Ventura County Sheriff Explorer
Laura GarbeLaura Garbe
Principal Account Clerk Personnel/Payroll at Suffolk County Sheriff OfficePrincipal Account Clerk Personnel/Payroll at Suffolk County Sheriff Office
CLAUDIA ERIN KIRTONCLAUDIA ERIN KIRTON
Camp Administrator at ETK MiningCamp Administrator at ETK Mining
Taylor HardenTaylor Harden
Table Games Dealer at Golden Nugget DanvilleTable Games Dealer at Golden Nugget Danville