Devanie Kalika

(Unpaid Internship)

• Provided administrative support by reviewing and organizing internal documents, maintaining accurate filing systems, and assisting with day-to-day office operations.
• Assisted in payroll preparation, gaining exposure to basic payroll procedures, and employee records management.
• Coordinated with government agencies, including preparing and submitting documents to the Guyana Revenue Authority (GRA).
• Developed practical skills in administrative processes, time management, and professional communication within a business environment.

Full-Time | 2025 – 2026

• Managed daily administrative and service operations, ensuring the efficient coordination of office functions and service delivery across multiple departments.
• Assisted with technician dispatch by creating service appointments, work orders, and scheduling service calls through the FSM system, ensuring technicians were dispatched efficiently to client locations.
• Prepared and processed quotations, invoices, purchase orders, and service documentation to support daily operations and maintain accurate business records.
• Managed incoming calls, emails, and correspondence while serving as the primary point of contact for clients, responding to inquiries, coordinating follow-ups, and resolving day-to-day operational concerns.
• Processed payroll, prepared employee payslips, maintained payroll records, addressed payroll and HR-related inquiries, and supported employee onboarding and offboarding processes.
• Maintained employee records, leave documentation, personnel files, and organized digital and physical filing systems, ensuring all administrative and company records remained accurate, up to date, and easily accessible.
• Coordinated procurement activities by sourcing materials, obtaining supplier quotations, processing purchase orders, liaising with suppliers, and ensuring the timely availability of materials.
• Managed facilities operations, including office maintenance, purchasing, and coordinating vendor services to ensure the efficient day-to-day operation of the workplace.
• Supported the company’s marketing initiatives by managing social media content and maintaining its online presence.

May 2026 – July 2026

Promoted to Junior Accountant while continuing responsibilities as Service Support Officer.

• Managed the company’s day-to-day financial operations, including expense management, accounts payable, statutory compliance, and the maintenance of accurate accounting records.
• Recorded and posted company expenses in Zoho Books, ensuring accurate classification and timely processing of financial transactions.
• Managed accounts payable by processing supplier invoices, preparing payments, and ensuring company bills and financial obligations were paid accurately and on time.
• Managed statutory compliance by processing payments and filings with the Guyana Revenue Authority (GRA) and National Insurance Scheme (NIS), including PAYE and NIS contributions, while ensuring the company’s registrations, compliance records, and regulatory obligations were maintained and up to date.
• Prepared and maintained cash, cheque, and fuel vouchers, tracked and monitored wire transfers, and maintained supporting financial documentation.
• Reconciled financial records, verified accounting transactions for accuracy, and maintained organized documentation to support financial reporting and audit readiness.
• Continued to perform Service Support Officer responsibilities, providing ongoing support in administration, human resources, procurement, facilities management, customer service, and marketing while overseeing the company’s accounting functions.