Energetically driven Customer Service Representative with a proven track record at Teleperformance, where I excelled in problem-solving and call management, significantly enhancing customer loyalty. My experience at the Ministry of Health honed my recordkeeping and interpersonal skills, contributing to innovative health program solutions.
Hi, I’m
Danasha Simon
Herstelling, East. Bank. Demerara
Summary
Overview
1
year of professional experience
Work History
Teleperformance
Customer Service Representative
01.2024 - 06.2024
Job overview
- At Teleperformance, I demonstrated exceptional ability to manage high-pressure situations while maintaining professionalism.
- Consistently exceeded customer expectations by empathetically addressing complaints, leading to increased loyalty and sustain business.
- Applied strong computer analytical skills to efficiently fulfill customer requests for products, services, and company information.
Ministry of Health
Work Study Student
07.2023 - 08.2023
Job overview
- Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
- Effectively collaborated with colleagues to generate innovative ideas, address challenges, and contribute to program planning, health facility inspections, and administrative tasks.
Education
North Ruimveldt Multilateral SecondaryGeorgetown, Guyana
High School Diploma
11.2023
University Overview
- English A- I
- Mathematics- III
- Geography- IV
- Principles of Business- I
- History- III
- Chemistry- IV
- Social-Studies- I
- English B- III
- Visual Arts-IV
- Agricultural Science- II
- Spanish-III
- Biology- II
- Physics- III
- Integrated Science- II
- Electronic Document & Preparation Management-III
Skills
- Customer Service
- Problem-solving abilities
- Call Management
- Recordkeeping strengths
- Data Entry
Timeline
Customer Service Representative
Teleperformance
01.2024 - 06.2024
Work Study Student
Ministry of Health
07.2023 - 08.2023
North Ruimveldt Multilateral Secondary
High School Diploma
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