CLAUDIA ERIN KIRTON
Administrator
Georgetown
Summary
Experienced professional with over 10 years in Human Resources, Financial Administration, and Client Services. Skilled in facilitating various functions to ensure operational excellence. Solid background in office and camp administration, proficient in managing daily operations and enhancing camp programs for seamless coordination and memorable participant experiences. Demonstrated leadership and organizational skills in effectively managing staff and fostering a collaborative team environment, contributing to overall success in various roles.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work History
Camp Administrator
ETK Mining
09.2024 - Current
- Provide support staff to Synergy, a contracted company.
- Manage over 40 employees per month.
- Maintain accurate records of camp residents, and supply of meal preparation.
- Implemented safety protocols across all aspects of the camp, resulting in a secure environment for both campers and staff members.
- Improve camp operations by streamlining administrative processes and implementing efficient systems.
- Optimized resource allocation by regularly reviewing inventory needs and coordinating with vendors for timely deliveries of essential supplies.
- Coordinate with various departments to ensure smooth functioning of the camp''s daily routines and special events.
- Model standards of conduct for staff and campers.
- Manage staff schedules, ensuring proper coverage for all camp activities, and maintaining a high level of organization.
- Improve camp operations by streamlining administrative processes and implementing efficient systems.
Chief Executive Officer/Owner
Guyana Small Business Resource Centre
07.2020 - Current
- Increased company revenue by implementing innovative business strategies and expanding product offerings.
- Established key strategic partnerships with industry leaders to enhance business development opportunities.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Streamlined operations for improved efficiency, reducing overall costs and increasing profitability.
- Provide services in the areas of business development, preparation of documents, securing liability statements (NIS & GRA), preparation of proposals and business plans, and training in customer service and record keeping.
- Increases sales by 55% each month.
- Established foundational processes for business operations.
Human Resource Personnel
Guiana Shield Resources, Inc.
05.2023 - 06.2024
- Recruitment
- Supervised the mining operations.
- Managed the daily financial needs.
- Prepared the Standard Operating Procedures for the Human Resources, Kitchen/Sanitation, Fuel Bond, and the Mining Departments.
- Prepared detailed roles and responsibilities for various departments.
- Supervised the kitchen staff.
- Engaged in relationship-building to establish a cohesive, diverse cultural environment.
- Wrote the Employee's Handbook.
- Prepared the Standard Operating Procedures and the Safety Hazard Standard for each department.
- Reduced the expenditure budget by 40% during the time of my employment.
Administrative Assistant
EMPRETEC Guyana Inc.
01.2019 - 06.2020
- Ensured that best practices are adhered to when purchasing supplies and services.
- Oversee the maintenance of the office equipment and furniture to provide the right environment for customers.
- Handled Manager and business clients’ appointments and meetings: facilitating professional communication link between Manager, staff and clients
- Supported the implementation of project activities in alignment with approved work projects under the company’s portfolio, and prepared project reports at the end of each session.
- Prepared weekly and monthly project reports.
- Prepared logistics for all training classes.
- Managed the receipts of, and return of, all calls from customers.
- Prepared Standard Operating Procedures.
- Performed financial functions.
- Operations Functions.
- Administrative Support Function.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Human Resource Officer
Brans Security Service
01.2018 - 10.2018
- Managed the human resources and personnel processes, and facilitated personal assistance to the manager.
- Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
- Provided social welfare services to employees, including hospitalization visits and representation at funerals of employees or their family members.
- Prepared and presented eligible recruits for final interviews with the Managing Director.
- Coordinated employee placements and administrative details.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Organized and conducted internal training sessions for Security Officers – Orientation and Basic Training, utilizing special trainers from the Guyana Defense Force and the Guyana Police Force.
- Coordination: Liaise daily or weekly with the Operations Manager to determine weaknesses in staff strength to maintain the mandate of our client force.
- Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
- Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
Human Resource Administrator
Vxl Guyana Ltd.
07.2016 - 02.2017
- Input all relevant data into an electronic system for all eligible employees, and maintained a physical filing system. Supervised two members of staff.
- Prepared monthly reports of office projects.
- Assisted with priority projects required by the Project Manager to achieve strategic goals for the smooth operations of the office.
- Managed and updated the HR database with new employee information, changes in benefits, and other details, with a participating total of over two hundred and fifty (250) security officers per day.
- Prepared new hire letters, employee contracts, and corporate policies.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
- Managed employee leaves of absence, ensuring compliance with applicable laws and maintaining clear communication channels between employees and management.
- Ensured accurate registrations for the in-house security training of all new recruits.
Education
Bachelor of Arts - Marketing/Human Resource
Association of Business Executives
United Kingdom 05.2024 - 01.2025
No Degree - Entrepreneurial Studies
Critchlow Labor College
Georgetown, Guyana 05.2020 - 01.2021
Business Certificate - Business
Saskatchewan Polytechnic
Prince Albert, SK 01.2012 - 01.2015
Associate of Arts - Liberal Arts
Borough of Manhattan Community College
United States Of America 05.2021 - 01.2021
Associate Degree - Liberal Arts
Borough of Manhattan Community College
United States Of America 01.1995 - 01.1998
Skills
Microsoft Office Suite
Accomplishments
- Saskatchewan Polytechnic Student Association, Inc.
- Leadership Award - 2015
- Campus Council Awards - 2015
- Saskatchewan Polytechnic Citizenship Award – 2015
- Council of Technical & Vocational Training
- TVET Training – Implementation & Delivery & Assessors - 2021
- Entrepreneurship Training – 2021
- Lead a team in a project called the Linden Ecco-system – the preparation of a seventy-two-page (72) document outlining the improvement and establishment of an airport project for Linden.
Extra-curriculum Activities
Guyana Apicultural Association (Secretary) Linden Chamber of Commerce & Industry – Linden (Business Member) Together We Win Participated in an Urban Planning Capstone Project - Formulated a Business Ecosystem for the town of Linden and prepared a Master Plan for the Linden Municipal Airport Certification in Guyana National Bureau of Standards training in ISO 9001 and GYS 901:2025
Career Summary
- Strong communication and moral ethics.
- Conflict Resolution and organizational skills.
- Detail oriented
- Analytical writing and reporting
- Leadership Skills
Affiliations
Linden Chamber of Commerce
Guyana Apicultural Society
Timeline
Camp Administrator
ETK Mining
09.2024 - Current
Bachelor of Arts - Marketing/Human Resource
Association of Business Executives
05.2024 - 01.2025
Human Resource Personnel
Guiana Shield Resources, Inc.
05.2023 - 06.2024
Associate of Arts - Liberal Arts
Borough of Manhattan Community College
05.2021 - 01.2021
Chief Executive Officer/Owner
Guyana Small Business Resource Centre
07.2020 - Current
No Degree - Entrepreneurial Studies
Critchlow Labor College
05.2020 - 01.2021
Administrative Assistant
EMPRETEC Guyana Inc.
01.2019 - 06.2020
Human Resource Officer
Brans Security Service
01.2018 - 10.2018
Human Resource Administrator
Vxl Guyana Ltd.
07.2016 - 02.2017
Business Certificate - Business
Saskatchewan Polytechnic
01.2012 - 01.2015
Associate Degree - Liberal Arts
Borough of Manhattan Community College
01.1995 - 01.1998
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