Candice Veronica Pyle

As Senior Treasury Official I oversee the cash management of the branch, ATMs, Safety deposit boxes and Night safe as well as supervise staff to ensure efficiency of workflow.

• Monitor customer deposits to ensure compliancy with AML/CFT regulations.
• Approve customer transactions in keeping with procedures and policies.

• Acted as relief for Branch Manager.
• Performed duties as Senior treasury official, Senior safety deposit box custodian and relief for senior ATM custodian as well as Second-In-Charge.
• Coordinated all staff placement and human resource management in conjunction with branch manager to ensure the most efficient utilization of staff while delivering excellent customer service and effective workflow.
• Executed continuous performance management/coaching and mentoring of all staff. This resulted in well-trained personnel possessing a high degree of knowledge of the Bank's culture, policies and procedures and standards.
• Facilitated culture of open respectful communication, continuous training and inclusivity. This resulted in a high degree of staff moral while maintaining excellent standards of professionalism and work ethic.
• Assisted in preparation of annual budget for branch and monthly monitoring and control of expenses.
• Maintained oversight of all checks and balances for adherence to policy and and procedure while implementing any other systems necessary for facilitating efficiency of workflow or compliance with procedures.
• Coordinated/oversaw/assisted Staff activities to ensure successful execution of Branch's signature activities.
• Oversaw or participated in management and resolution of issues affecting staffs' ability to work efficiently, safely and comfortably
• Interfaced with Customers and members of immediate business community of Branch for the purpose of advancing management's objectives for sales and business relations.
• (A copy of my List of duties as Second-In-Charge of Diamond Branch is on File with HR Dept.)

During this period I gained valuable experience as :-

Second-In-Charge- GBTI Anna Regina and Vreed-en-Hoop (Brief stints)

HOD -Tellers Data Capture -GBTI Water Street

Junior Supervisor and Officer -In-Charge (ag) -Card Center