Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandon Jeffrey

Georgetown

Summary

I am a results-driven professional with a solid academic background in business management and marketing. I hold a Diploma in Business Management and Marketing and additional certifications in banking operations and business studies. My career spans roles in investigations, operations coordination, logistics, and corporate banking, where I have honed my skills in regulatory compliance, report preparation, client relations, and operational efficiency.Currently, I focus on conducting detailed investigations, ensuring compliance with industry regulations, and supporting anti-money laundering efforts. In previous positions, I have coordinated logistics, streamlined operations, and managed complex tasks across multiple departments. I also have experience in corporate banking, where I provided support in client management, financial reporting, and ensuring compliance with banking regulations.With a strong ability to manage diverse responsibilities and improve operational processes, I am committed to delivering high-quality results and driving continuous improvements within any organization.

Overview

8
8
years of professional experience

Work History

Investigator/ Inspector

Gaming Authority of Guyana
11.2023 - Current
  • Observed hotel and gambling floor operations for irregular activities indicative of cheating or illegal behavior.
  • Monitored gambling activities for compliance with state and local regulations.
  • Researched cheating methods and advantage play systems to quickly identify illegal activity.
  • Documented suspicious activity and events through detailed reports, submitting timely updates to supervisor.
  • Enhanced security measures by collaborating with law enforcement agencies on various cases related to the gaming industry.
  • Played a crucial role in resolving disputes between patrons and casino operators, mediating situations fairly while upholding established rules and regulations.
  • Maintained compliance with gaming regulations through thorough review and analysis of gaming operations.
  • Collaborated with other inspectors and authorities in sharing knowledge, increasing overall effectiveness of the gaming inspection team.
  • Identified areas requiring improvement during inspections, developing actionable plans that addressed identified issues effectively.
  • Kept abreast of industry trends and regulatory changes by attending conferences, seminars, and workshops to maintain expertise in the field.
  • Assisted in the licensing process for new casinos, reviewing applications thoroughly and conducting background checks as necessary.
  • Improved overall customer experience by ensuring a fair and transparent gaming environment.
  • Aid the Compliance Officer in ensuring a comprehensive AML/CFT program.
  • Collects, analyzes and documents information obtained, prepares comprehensive reports

Boarding Agent

Perez Y Cia Guyana Inc.
06.2023 - 11.2023
  • Upheld the company''s reputation for excellent service by consistently meeting or exceeding client expectations through attentive, professional support.
  • Contributed to operational efficiency by maintaining up-to-date knowledge of local regulations and industry best practices.
  • Mitigated risks associated with vessel delays by closely monitoring berth availability and keeping stakeholders informed about any schedule adjustments.
  • Coordinated crew changes with minimal delay, facilitating seamless transitions while adhering to immigration requirements.
  • Developed a smooth flow of information between relevant parties by establishing effective channels of communication during vessel calls.
  • Streamlined cargo handling procedures with efficient coordination among stevedores, terminal operators, and shipping lines.
  • Promoted workplace safety through adherence to established protocols in all aspects of boarding agent duties.
  • Supported cost reduction initiatives through diligent vetting of suppliers based on quality, reliability, and price competitiveness.
  • Delivered reliable logistical support for ship repairs and maintenance projects, allowing vessels to resume operations promptly.
  • Ensured timely arrival of ships by accurately preparing and submitting documentation for customs clearance.
  • Improved communication between ship owners, captains, and port authorities by acting as a liaison during vessel operations.
  • Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
  • Reviewed tickets, identification, and passports to verify traveler identity.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.

Logistics Officer

Guyana Logistics and Support Services
09.2022 - 06.2023


  • Coordinated transportation dispatch for internal and external stakeholders, ensuring timely and efficient delivery.
  • Provided comprehensive support services to internal teams, facilitating smooth business operations.
  • Acted as a liaison between various departments within the logistics division, enhancing communication and operational efficiency.
  • Monitored and managed fuel consumption to optimize costs and ensure operational sustainability.
  • Assisted in the preparation and analysis of reports and statistical data to support decision-making processes.
  • Oversaw the coordination of drivers and warehouse personnel to ensure effective workflow and adherence to schedules.
  • Addressed and resolved customer complaints, maintaining high levels of service and satisfaction.
  • Identified and reported operational issues, providing actionable insights to improve processes and resolve challenges.

Clerical Assistant - Corporate Business Centre

Republic Bank (Guyana) Limited
10.2021 - 07.2022
  • Provided support to the Senior Analyst - Corporate, contributing to the efficient functioning of the department.
  • Ensured that security documents were accurately completed and in full compliance with the Bank’s requirements.
  • Verified that rate resets, margin requirements, and security conditions were executed in accordance with sanction terms.
  • Maintained effective communication with clients, Legal and other internal departments, as well as Foreign Attorneys when necessary.
  • Assisted the Manager in driving business growth, supporting the achievement of departmental targets.
  • Prepared and submitted quarterly and monthly reports, ensuring accuracy and timely completion.
  • Ensured portfolio compliance with Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT) policies and procedures.
  • Composed correspondence for clients, ensuring that requested transactions were processed promptly and that queries were addressed efficiently.
  • Managed telephone inquiries, providing timely and professional responses to client and internal queries.

Special Projects Officer

Republic Bank (Guyana) Limited
06.2020 - 10.2021
  • Supported the network in the reconciliation of ledger accounts, ensuring accuracy and compliance with financial standards.
  • Contributed to the review of operational systems and procedures, assisting in the implementation of strategies to enhance operational efficiency.
  • Addressed and resolved queries, providing effective solutions to ensure smooth project execution and stakeholder satisfaction.

E-Clearings Officer

Republic Bank (Guyana) Limited
01.2020 - 06.2020
  • Responded to requests and queries in accordance with the Bank’s established service standards, ensuring timely and professional communication.
  • Processed dishonoured cheques in compliance with the National Clearing House (NCH) rules and regulations.
  • Accounted for and reconciled inward and outward clearings on a daily basis, maintaining accuracy and consistency.
  • Investigated and reported any variances in the General Ledger account, providing detailed explanations as needed on a daily or as required basis.
  • Prepared and submitted all reports within specified deadlines, ensuring accuracy and completeness in compliance with operational requirements.

• Proof Officer

Republic Bank (Guyana) Limited
03.2019 - 01.2020
  • Prepared and delivered cheques and drafts for clearing, typically to the National Clearing House, ensuring compliance with operational protocols.
  • Examined all items for accuracy, including verification of proper completion of cross entries, endorsements, the Bank's crossing stamp, and disposition, in accordance with circular requirements.
  • Processed Inter-Branch Clearings received from various branches, ensuring timely and accurate preparation for processing.
  • Organized and prepared batches for submission to Smart Source Machines for posting, ensuring smooth and efficient transaction processing.

Data-Entry Clerk

Republic Bank (Guyana) Limited
02.2017 - 03.2019
  • Operated the Smart Source Machine to capture and balance Savings, Demand Deposit, and General Ledger transactions received by the unit, ensuring accuracy and efficiency.
  • Prepared and input adjusting entries to clients' accounts and Proof Suspense entries to resolve discrepancies in processed work.
  • Sorted and interfiled all processed entries into numerical sequence for timely dispatch to the Audit Section for further review.
  • Assisted with the verification and timely submission of items received from other banks to the Audit Section (BSS), ensuring compliance with internal procedures and standards.

Currency Supply Clerk

Republic Bank (Guyana) Limited
10.2016 - 02.2017
  • Managed the receipt, storage, and distribution of currency, ensuring adherence to bank policies and regulatory standards.
  • Processed requests for currency from branches and other departments, ensuring timely and efficient fulfillment.
  • Coordinated with the relevant departments to facilitate the smooth flow of currency between branches and the central bank.
  • Ensured compliance with internal control procedures and industry regulations to prevent fraud and ensure operational integrity.
  • Assisted with the preparation and submission of reports on currency usage, stock levels, and discrepancies to management.
  • Processed night deposits efficiently, ensuring timely and accurate recording of deposits received after business hours.
  • Handled ATM envelopes, ensuring proper documentation, reconciliation, and secure processing of contents in compliance with bank policies and procedures.

Education

Business Management / Marketing

Associates of Business Executives

Business Management / Marketing

Associates of Business Executives

Banking Operations Level 1

CTVET

Business

Caribbean Secondary Examination Council

Caribbean Examination Council Certificate

Skills

  • Strong organizational and multitasking abilities
    Excellent communication and interpersonal skills
  • Proficiency in using office software (eg, Microsoft Office Suite)
  • Strong attention to detail and accuracy in record-keeping
  • Excellent problem-solving skills
  • Ability to handle confidential and sensitive information with discretion
  • Time management skills to meet deadlines and prioritize tasks
  • Ability to work in high-pressure and fast-paced environments

Timeline

Investigator/ Inspector

Gaming Authority of Guyana
11.2023 - Current

Boarding Agent

Perez Y Cia Guyana Inc.
06.2023 - 11.2023

Logistics Officer

Guyana Logistics and Support Services
09.2022 - 06.2023

Clerical Assistant - Corporate Business Centre

Republic Bank (Guyana) Limited
10.2021 - 07.2022

Special Projects Officer

Republic Bank (Guyana) Limited
06.2020 - 10.2021

E-Clearings Officer

Republic Bank (Guyana) Limited
01.2020 - 06.2020

• Proof Officer

Republic Bank (Guyana) Limited
03.2019 - 01.2020

Data-Entry Clerk

Republic Bank (Guyana) Limited
02.2017 - 03.2019

Currency Supply Clerk

Republic Bank (Guyana) Limited
10.2016 - 02.2017

Business Management / Marketing

Associates of Business Executives

Business Management / Marketing

Associates of Business Executives

Banking Operations Level 1

CTVET

Business

Caribbean Secondary Examination Council

Caribbean Examination Council Certificate

Similar Profiles

CREATE PROFILE
Brandon Jeffrey