Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
• Maintaining open communication with customers to devise repayment plans.
• Developing relationships with customers, lenders, and third parties.
• Evaluating loan requests and documents for accuracy.
• Conducting comprehensive financial analysis and risk assessments.
• Optimizing lending practices and reducing delinquency rates.
• Analyzing applicants' financial status and credit and property evaluations.
• Devising collection recovery strategies to resolve customer issues.
• Obtaining and reviewing credit reports, references, insurance, and financial statements.
• Evaluating loan products and recommending approval or disapproval.
• Processing loan applications and monitoring progress.
• Adhering to banking standards and government lending guidelines.
• Increasing customer satisfaction scores by promptly addressing credit product issues.
• Recommended approval or disapproval of micro and small loans.
• Underwritten loan applications for client submission.
• Improved cross-functional collaboration with sales and operations teams.
• Review of credit reports, references, insurance, and financial statements to establish credit limits.
• Checked appraisals, title information, and insurance documents for each property.
• Reduced delinquency rates through portfolio management strategies.
• Trained new team members on company-specific processes.
• Verified income, credit reports, and employment histories for each borrower.
• Collaborated with management to evaluate credit strategies and develop improvements.
• Interviewed credit applicants for personal and financial data.
Reading allows me to explore new worlds, alternate realities, or futuristic technologies. In addition, this hobby also inspires me to grow, be mindful, and encourage goal setting.
Traveling allows me to experience various cultures and cuisines while having a relaxing or adventurous time.
Engaging in activities such as cricket allows me to stay active and engaged while keeping me relaxed.