Alina Barnwell
Decatur
Summary
Highly motivated and detail-oriented professional with a proven track record in client management, data analysis, and project coordination. Possesses strong communication and organizational skills, coupled with a deep understanding of sustainability principles gained through academic study and practical experience.
Overview
7
7
years of professional experience
Work History
Customer Support Specialist
Caribbean International Shipping Services
01.2018 - Current
- Multitasked to handle diverse customer needs in high-volume setting, prioritizing tasks to keep up with challenging deadlines.
- Processed and managed over 500 invoices monthly, ensuring accuracy and timely processing, showcasing strong attention to detail and organizational skills.
- Utilized database management systems to track client information and shipment progress, demonstrating proficiency in data management and analysis.
- Analyzed and processed complex documentation for shipping compliance ensuring adherence to regulations and facilitating smooth customs clearance.
- Coordinated with vendors to ensure timely delivery of services and products.
Researcher
National Agriculture and Research Institute
05.2019 - 05.2020
- Conducted over 50 surveys and interviews with stakeholders analyzing crop trends and identifying solutions to improve agricultural sustainability.
- Analyzed collected data using Microsoft Excel, generating reports that informed strategic decision-making within the organization.
- Developed and implemented strategies to address identified issues, enhancing food sustainability and security.
- Collaborated with stakeholders to promote sustainable agricultural practices.
- Prepared and presented research findings in a timely and professional manner, demonstrating strong data analysis and reporting skills.
Education
Master of Arts - Global Sustainability
University of South Florida
Tampa, Florida 05-2020
Bachelor of Science - Environmental Studies
University of Guyana
Turkeyen, Guyana11-2016
Skills
- Project Management
- Data Analysis
- Client Management
- Organization Skills
- Excellent Communication Skills
- Proficient in Microsoft Excel
- Attention to Detail
- Self-motivated
Timeline
Researcher
National Agriculture and Research Institute
05.2019 - 05.2020
Customer Support Specialist
Caribbean International Shipping Services
01.2018 - Current
Master of Arts - Global Sustainability
University of South Florida
Bachelor of Science - Environmental Studies
University of Guyana
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