Alicia Johnson
Timehri North ,EBD
Summary
Dynamic cosmetologist with extensive experience in product research and pedagogy, successfully establishing internship opportunities with local schools. Proven expertise in chemical application and effective communication, enhancing client satisfaction and engagement. Previously excelled as a Customer Service Representative at Royal Chicken, consistently delivering exceptional service in fast-paced environments.
Talented Braider with familiarity with weaves, relaxers and cosmetology principles. Reliable with flexible schedule. Works evenings and weekends.
Overview
4
4
years of professional experience
Work History
Cosmetology
Self Employed
Timehri , EBD
01.2022 - 09.2025
- Researched new products and technologies used in the cosmetology field.
- Engaged in research activities related to pedagogy methods for teaching cosmetology courses.
- Attended classes and seminars related to cosmetology trends and advancements in the industry.
- Established relationships with local schools and colleges offering cosmetology courses providing internship opportunities for aspiring stylists.
- Participated in continuing education courses related to the field of cosmetology.
Customer Service Representative
Royal chicken
Garden of Eden , EBD
05.2024 - 10.2024
- Assisted customers with menu selections and special requests.
- Processed customer orders accurately
- Maintained cleanliness and organization of dining areas and service stations.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Team Member
Burger king
Timehri (CHED), EBD
01.2024 - 01.2024
- Provided excellent customer service in a fast-paced food environment.
- Prepared and assembled food items according to safety standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated kitchen equipment following safety protocols and guidelines.
- Communicated effectively with customers to address inquiries and concerns.
- Maintained a clean and organized work area throughout shift.
- Worked hard to learn required tasks quickly to maximize performance.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Education
Pure Master Academy
Caneview Avenue , GG Skills
- Chemical application
- Hairdressing techniques
- Skin analysis
- Cosmetic product knowledge
- Cosmetology
- Effective communication
- Attention to detail
- Customer relationship management
- Food safety standards
- Problem solving
Timeline
Customer Service Representative
Royal chicken
05.2024 - 10.2024
Team Member
Burger king
01.2024 - 01.2024
Cosmetology
Self Employed
01.2022 - 09.2025
Pure Master Academy