Alana Nadir

Previous clerical duties remained, and the following were added.

• Create SOPs and SOP assessments for department employees.
• Sending out contracts for chain verification and approval.
• Attending project distribution meetings.
• Assisting and advising clerical staff when encountering hiccups.
• Adhered to strict confidentiality guidelines regarding sensitive information.
• Trained staff members to perform work activities and use computer applications.
• Maintained inventory records and tracked shipments for all incoming materials and supplies.
• Compiled weekly manpower report for each ongoing project.
• Maintained and updated filing, inventory and database systems, manually and using computer.

• Data entry.
• Completing daily timesheets.
• Creating weekly incoming and outgoing travel requests.
• Doing material and parts control using the Asset essential software and Microsoft Excel.
• Creating purchase requisitions using SAP for internal and external orders.
• Checking and uplifting purchased materials.
• Department warehouse/ inventory management and control.
• Employee welfare (issuing of PPE, payroll queries, annual leave, sickness leave, etc., preparing disciplinary letters).
• Preparing monthly payment reports for contractors.
• Auditing monthly working hours of contracted equipment.
• Validating invoices and processing them for contractor payment.
• Onboarding for new department employees.
• Doing project reports, following up on progress, and reporting to management.
• Reviewing project reports for other departmental projects.
• Circulating memos.
• Collecting and reviewing the Field Level Risk Assessment (FLRA), then submitting them to the HSE department.
• Conducting incident/accident reports and investigations.
• Attending toolbox meetings to inform employees of new policies and rules of the company.
• Conducting sensitization sessions (ISO 14001 and 45001).
• Printing weekly travel passes for employees.
• Distributing insurance cards, certificates, tax return forms, etc.
• Overseeing projects in the absence of supervisors and delegating tasks.
• Creating monthly requisitions for office supplies, and quarterly requisitions for stationery.
• Supporting contractors with material requests, and providing them with physical materials from the department warehouse.

• Research and pitch story ideas relating to oil, gas, and energy in the local and international arena.
• Independently conduct interviews, perform research, and gather information and resources for articles.
• Build and foster professional relationships with officials who can be regarded as sources for future information requirements.
• Write articles based on research and interviews conducted.

• Created tightly written news stories crafted from reliable sources.
• Developed and pursued stories independently and for assignment, covering range of topics and events.
• Conducted interviews with sources to obtain information for stories.
• Determined focus of news by staying on top of local, national and international events.
• Gathered information and developed perspectives about news subjects through research, interviews and observation.
• Developed connections with public relations contacts, providing exemplary sources for news stories.
• Sourced expert opinions for stories from professionals in relevant fields.
• Monitored local, national and international events for potential story ideas.
• Maintained an up-to-date knowledge of relevant laws pertaining to journalism practices.
• Proofread articles prior to submission for errors in grammar or syntax.
• Analyzed and interpreted news and information received from various sources to broadcast information.
• Ensured all published materials meet legal requirements regarding libel laws.
• Presented local news and feature reports on both local and national news programs.
• Managed multiple projects simultaneously while maintaining quality standards.
• Reviewed and evaluated notes taken about news events to isolate pertinent facts and details.
• Attended press conferences and other events to gather newsworthy information.
• Created multimedia content for web-based platforms using video footage and audio recordings.
• Received assignments or evaluated leads or tips to develop story ideas.
• Edited copy written by other journalists to ensure accuracy and clarity.
• Assisted other journalists in researching complex topics or locating hard-to-find sources.
• Wrote factually correct, concise, and engaging news stories within tight deadlines.
• Reported news stories for publication or broadcast, thoroughly describing background and details of events.
• Photographed images to accompany articles in print or online publications.
• Researched story background information to provide complete and accurate information.
• Presented news stories through in-depth videotaped segments.

• Maintained filing systems, both electronic and physical, for easy document retrieval.
• Receiving, checking, logging, tracing, and forwarding long- and short-term insurance claims, then sending them to the next stage in the payment process.
• Assembling, checking off, and distributing pension books.
• Preparing payment vouchers for spectacles for both pensioners and working-class individuals.
• Uplifting cash from the bank to facilitate pension payments.
• Preparing life certificates.
• Handling queries for the departments in which I worked.
• Preparing weekly memos, requesting or forwarding claims and documents to/ from other offices.
• Dispatching coupons and cash vouchers to insured persons, or mailing the same.
• Creating weekly requisitions for stationery and office supplies.
• Updating claimants on the status of their claims.
• Checking the claimant's contributions to determine eligibility for payment of claims.
• Completing the month-end reports based on received queries versus resolved queries for benefits, compliance, and the pension section, as well as the number of coupons dispatched to employed and self-employed individuals.
• Completing query sheets to attach to queried claims for mailing.
• Answering the phone and recording the necessary information for each caller.
• Record keeping of all long-term claims, including the type submitted each month.
• Signing off on received documents daily.

• Provided feedback to management regarding customer inquiries, issues, and concerns.
• Achieved established sales targets by generating new customer accounts.
• Networked to build client base and promote products to new and existing clients.
• Maintained up-to-date knowledge of products and services offered by the company.
• Collaborated with other departments within the organization to ensure customer satisfaction.
• Maintained confidentiality of sensitive information at all times.
• Conducted market research surveys among target audiences in order to identify preferences for specific products or services.
• Advised clients on product features and benefits based on their individual needs.
• Explained pricing structures clearly so that customers understand them fully prior to purchase decisions being made.
• Followed up on sales leads through outbound calling.
• Built relationships with potential clients by providing helpful advice and responding promptly to inquiries.