Akon Wickham

Proven Customer Service Representative at Itel, adept in active listening and call management, significantly enhanced loyalty through empathetic resolution of complaints. Excelled in high-stress situations, boosting customer satisfaction by providing timely and accurate information. Skilled in organization, consistently delivered results beyond expectations. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.