Abigail Waldron
Summary
A St. Rose's High School graduate with nine(9) C.S.E.C. passes and a willing, quick-witted, resourceful, and adaptive character, Also possess the ability to multitask, have Fluency in English, and collaborate well with others. Has more than fourteen months of experience in excellent customer service and two full years of data analysis experience. Keen to pursue a career in Chemical Engineering and a BSc in Chemistry.
Overview
3
3
years of professional experience
Work History
Laboratory Technician; Q. C. Analyst
Demerara Distillers Limited
05.2023 - Current
- Handled quality control tests and analyses
- Took part in experimental trials
- Inspected and maintained vessels and containers for sanitation and housekeeping
- Collected and logged data for further analysis and evaluation
- Monitored and collected samples for processing and production
- Trained newly hired interns
- Upkeep records and data for future referencing
- Took part in preparations for internal and external auditing
- Prepared monthly production reports
- Other clerical duties assigned.
Accounts Receivables Clerk
Cevons Waste Management
02.2022 - 05.2022
- Managed daily call-ups for payment and scheduling routes
- Handled queries and account payments
- Logged customer payments
- Kept track of assigned accounts to identify outstanding payments
- Coordinated payment collection
- Answered incoming calls for residential and commercial services
- Scheduled and routed
- Trained newly hired personnel
- Took up the role of acting supervisor
- Prepared fortnightly and monthly performance and income reports
- Other clerical duties assigned.
Customer Service Representative
Qualfon Call Center Company
02.2021 - 02.2022
- Provided excellent customer service
- Completed tasks given within particular time frame
- Maintained database for incoming calls
- Served as sales representative for inbound and outbound calls
- Maintained customer-friendly attitude.
Education
C.S.E.C. (Caribbean Secondary Education Certificate) -
St. Rose's High School
10.2020
Skills
- Proficient in Multitasking and Document Preparation
- English (Fluent)
- Proficient in Word, Excel, and PowerPoint
- Flexible and adaptive
- Friendly, Positive Attitude
- Time Management
- Excellent Communication
Personal Information
Hobbies: Reading, Photography, Winemaking
Volunteer Experience
Private Tutoring, 12/2020- Present,
Math/English tutor, Provided community students with extra after-school Classes for mathematics and English, Counseling and preparing students for upcoming Final Exams
References
- Crystal Sampson, Human Resources Manager
CevonsWaste Management, Lot 1 Cevons Park, Mandela Avenue, Georgetown, 218-1455
- Latoya Jacobs, Residential Coordinating and Routing Supervisor
Cevons Waste Management, Lot 1 Cevons Park, Mandela Avenue, Georgetown, 218-1455 ext. 11
Languages
English
Native language
English
Proficient
C2
Timeline
Laboratory Technician; Q. C. Analyst
Demerara Distillers Limited
05.2023 - Current
Accounts Receivables Clerk
Cevons Waste Management
02.2022 - 05.2022
Customer Service Representative
Qualfon Call Center Company
02.2021 - 02.2022
C.S.E.C. (Caribbean Secondary Education Certificate) -
St. Rose's High School
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