Ravindra Reeknauth

• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
• Established clear performance metrics for the team, which helped in tracking progress towards set targets effectively.
• Coached team members in techniques necessary to complete job tasks.
• Managed Company's software and databases, implemented updates, and developed solutions to increase efficiency of operations.

Chat moderator with the ability to work 3 chats simultaneously while keeping customers engaged in social interaction and providing outstanding customer service.

Tasked with the responsibility of preparing the program guide for the channel and the displaying of content on air, along with the preparation of ads to be filled in during screen time and the overall operation of the channel